Minimum Customer Terms definition

Minimum Customer Terms shall have the meaning as set forth in Section 4.B.
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Minimum Customer Terms means, for a MSP that is backing up, replicating, monitoring and/or managing Cloud Data owned or controlled by an End User or other third party, the minimum terms such MSP must include in a written agreement between the MSP and the End User or third party associated with delivery of the Services or a Cloud Product. The Minimum Customer Terms are set forth in Schedule A to this Agreement.
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Minimum Customer Terms means, for a Customer that is backing up, replicating, monitoring and/or managing Cloud Data owned or controlled by an End User or other third party, the minimum terms such Customer must include in a written agreement between the Customer and the End User or third party associated with delivery of the Services or a Cloud Product. The Minimum Customer Terms are set forth in Schedule A to this Agreement.
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Examples of Minimum Customer Terms in a sentence

  • All Customer Cloud Agreements shall include a provision naming SAP as an express third party beneficiary to the Minimum Customer Terms.

  • This shall also apply in case SAP suspends access to the Service for a particular Customer for breach of the Minimum Customer Terms.

  • BPO shall enforce, and upon reasonable request shall assist SAP in enforcing, the Minimum Customer Terms.

Related to Minimum Customer Terms

  • Customer User means an employee of Customer, a Customer Affiliate or Business Partner.

  • Service Level Agreement (SLA) means the Contractual Commitment that prevails between the Buyer and the Service Provider with regard to type of service to be provided, deliverables, desired performance level, reliability and responsiveness, monitoring process and service level reporting, response and issue resolution time-frame, repercussions / penalties / remedies for service provider not meeting its commitment. The SLA of a particular contract may carry the matrix regarding the delivery of the goods and/or services and the corresponding penalties or remedies and liquidated damages as applicable.

  • END USER CUSTOMER LOCATION means the physical location of the premises where an End User makes use of the telecommunications services.

  • Customer Agreement means a written agreement entered into between Provider and any Customer pursuant to which a Customer orders BPO Services from Provider.

  • Service Level Agreement or SLA means the processes, deliverables, key performance indicators and performance standards relating to the Services to be provided by the Service Provider;