Operating Level Agreement definition
Examples of Operating Level Agreement in a sentence
Similarly, in order for any amendment to an Operating Level Agreement to become effective, such amendment must be reviewed and approved in writing by VITA.
An Operating Level Agreement is incorporated to establish the principles by which data is exchanged to facilitate the necessary operations of the CVC-OEI and to do so securely and with sufficient provisions to protect student privacy and in accordance with governing policies.
In no event will any provision of this Agreement, or any right or benefit of VITA or the Customers provided for under this Agreement, be reduced, limited or otherwise adversely affected (including through any increase in cost, charge or expense) as a consequence of the terms of the Service Management Manual or any Operating Level Agreement.
The Supplier will bear the responsibility to ensure that the MSI and all other applicable Integrated Suppliers incorporate VITA’s comments, resolve any VITA concerns, and obtain VITA’s written approval prior to finalization of any such Operating Level Agreement to which the Supplier is a party.
In no event will any provision of this Agreement, or any right or benefit of DMAS or the Business Partners and Customers provided for under this Agreement, be reduced, limited or otherwise adversely affected (including through any increase in cost, charge or expense) as a consequence of the terms of the Service Management Manual or any Operating Level Agreement.
This is an Operating Level Agreement (OLA) between IT service provider units in the Information Technology Services Division (ITS).
This Exhibit 1.2 (Operating Level Agreement Outline) to the PWS sets out the framework and requirements for the Operating Level Agreements (OLA) that will be agreed to, and maintained between each of the Integrated Service Providers.
The parties agree to review the Service Level Agreement and the Operating Level Agreement every 6 months, unless: • the Transition period is under way; during its term said documents must be reviewed every 3 months; • the parties agree to perform reviews at different intervals.
The Contractor is responsible for coordinating all activities with the Service Providers per the Operating Level Agreement (OLA).
VIA ▇▇▇.▇▇▇▇▇ will be responsible for providing access, licenses and training, ongoing applications management as detailed within the Operating Level Agreement Invoice Process & Approval All AP invoices will be sent to Prague, via an in country PO Box, scanned and approved using workflow technology.