Operational Metrics definition
Examples of Operational Metrics in a sentence
Customer grants to SuccessionHR an irrevocable, non-exclusive, transferable, worldwide, and royalty-free right to collect, analyze and use Operational Metrics relating to its delivery of services that may be in part derived from, or related to, the Customer Data, including the generation of reports for internal, external, and public use, and to use Operational Metrics for SuccessionHR’s internal business purposes.
The Section Developer must set the Base Toll Rate for each Tolling Point at or below the Toll Rate Soft Cap applicable to Class 2 vehicles when the Operational Metrics are being met within the Priced Managed Lanes associated with such Tolling Point.
Exhibit I Tracking Stock Policy Schedule 1.1(b) Operational Metrics *** Certain confidential portions of this exhibit were omitted by means of redacting a portion of the text.
Changes to (i) the Toll Rate Range Maximum, (ii) the Toll Rate Soft Cap, (iii) the escalation factor applicable to the Toll Rate Soft Cap or the Toll Rate Range Maximum (or a failure by MDTA to apply such escalation factor), (iv) Operational Metrics associated with the Toll Rate Soft Cap, (v) the vehicle Classification Multipliers, or (vi) the definition of Permitted Vehicles, Exempt Vehicles, or HOVs, will give rise to a Compensation Event under the Section P3 Agreement.
SuccessionHR monitors and collects Operational Metrics for its own business purposes, such as improving, testing, and maintaining the Platform and developing additional products and services.
If the Operational Metrics are not being met within any part of the Priced Managed Lanes associated with any Tolling Point, the Section Developer may set the Base Toll Rate for the applicable Tolling Point(s) exceeding the Toll Rate Soft Cap (but at all times not to exceed the Toll Rate Range Maximum applicable to Class 2 vehicles).
For the avoidance of doubt, “Customer Data” does not include Operational Metrics.
S 259.3 The Contractor supports the Client’s Key Performance Indicators (KPI) and Performance Indicators (PI) as described in the Client’s Operational Metrics Manual (OMM) (see link in Annex 02).
Operational Metrics: Such as response times, resolution times, and compliance rates with contract requirements.
In addition to Operational Metrics, Quest Diagnostics and GSK will mutually agree to a Scorecard of Relationship Metrics inclusive of financial, development economics and operational satisfaction measures.