Operations Handbook definition
Examples of Operations Handbook in a sentence
Service Levels and processes as defined within the TSA Operations Handbook will be followed by Service Receiver and Service Provider for support of this service agreement.
The terms and conditions upon which CTC provides Hot Leasing facilities, including the manner in which CTC’s fees and expenses are to be paid, are set out in the terms and attached schedules (“the Terms”) and includes the Hot Leasing Operations Handbook which is provided at induction and available through the CTC website – ▇▇▇.▇▇▇.▇▇▇.▇▇▇.▇▇.
Details of network technical specifications, forecasting, and trunk implementation shall be in accordance with the ILEC Operations Handbook.
For requests for supplemental services relating to Scanning and Indexing of Invoices and Vendor Maintenance by Service Receiver not mentioned in this Schedule or not included within the costs documented in this agreement, Service Receiver will provide a discreet project request and submit such request to Service Provider using the formalized Change Request found in the TSA Operations Handbook for consideration by Service Provider.
For requests for supplemental services relating to FOL BOS by Service Receiver not mentioned in this Schedule or not included within the costs documented in this agreement, Service Receiver will provide a discreet project request and submit such request to Service Provider using the formalized Change Request found in the TSA Operations Handbook for consideration by Service Provider.
For requests for supplemental services relating to the network connectivity between Service Provider Primary Data Center and Service Receiver Primary Data Center not mentioned in this Schedule or not included within the costs documented in this agreement, Service Receiver will provide a discreet project request and submit such request to Service Provider using the formalized Change Request found in the TSA Operations Handbook for consideration by Service Provider.
For requests for supplemental services relating to the Travel Booking and Fulfillment by Service Receiver not mentioned in this Schedule or not included within the costs documented in this agreement, Service Receiver will provide a discreet project request and submit such request to Service Provider using the formalized Change Request found in the TSA Operations Handbook for consideration by Service Provider.
For requests for supplemental services relating to the Infrastructure and Application Hosting and Support Services by Service Receiver not mentioned in this Schedule or not included within the costs documented in this agreement, Service Receiver will provide a discreet project request and submit such request to Service Provider using the formalized Change Request found in the TSA Operations Handbook for consideration by Service Provider.
For requests for supplemental services relating to the Concur Expense Management Services from Service Receiver not mentioned in this Schedule or not included within the costs documented in this agreement, Service Receiver will provide a discreet project request and submit such request to Service Provider using the formalized Change Request found in the TSA Operations Handbook for consideration by Service Provider.
For requests or projects that are expected to require more than two (2) hours of assistance Service Receiver must request assistance via the statement of work template located within the TSA Operations Handbook to avoid misunderstandings.