Priority 1 Problem definition

Priority 1 Problem means any fault in a supported System(s) that causes a catastrophic impact to End User’s mission critical functionality. Examples of Priority 1 Problems include issues that cause the total loss or continuous instability of mission critical functionality such as the complete failure of an End User’s production network or System(s).
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Priority 1 Problem means a Defect in the Licensed Software such that GS is unable to use the Licensed Software. Licensor must initially respond to a Notification relating to a Priority 1 Problem within the time period specified below in Section 5(b) below, and will use its reasonable efforts to fix, provide a work-around, or otherwise resolve a Priority 1 Problem within the time period specified below in Section 5(b) below. Examples of Priority 1 Problems include: (1) the Licensed Software is not able to meet the Availability Standard due to a Defect (including as a result of the release into production of an Update); and (2) GS is unable to scale its use of the Licensed Software due to a Defect that causes the Licensed Software not to meet the Availability Standard.
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Priority 1 Problem means a problem with the Software which renders the Software unusable or causes a crash of the end user's system. Pacific Softworks Inc. will exercise its best efforts to resolve Priority 1 Problems within ten (10) working days of problem identification and reproduction.
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Examples of Priority 1 Problem in a sentence

  • If a Work-Around is successfully implemented, a Priority 1 Problem shall be reclassified to the appropriate priority level.

  • If a Work Around is successfully implemented, a Priority 1 Problem shall be reclassified to the appropriate priority level.

  • Pulse Secure and End User shall work continuously (on a 24x7x365 basis), and shall use all commercially reasonable efforts, to work with End User’s dedicated resources to resolve the Priority 1 Problem until a Work-Around or a Problem Resolution is successfully implemented.

  • Subject to the foregoing, Juniper Networks will use all commercially reasonable efforts to deliver a workaround solution within 24 hours of the Priority 1 Problem having been observed or reproduced by Juniper Networks.

  • If a Priority 1 Problem is not resolved within a maximum of 1 hour from the time it is classified as such by Pulse Secure, the PSGSC will confer with the appropriate Pulse Secure engineering subject-matter expert.

  • For any Problem identified as a Priority 1 Problem, End User will provide Pulse Secure or its authorized service representative access to the affected network environment, and will assign a technical contact for Pulse Secure.

  • Subject to the foregoing, Pulse Secure will use all commercially reasonable efforts to deliver a workaround solution within 24 hours of the Priority 1 Problem having been observed or reproduced by Pulse Secure.

  • This Agreement has been duly executed by the Company and, when delivered in accordance with the terms of the Purchase Agreement, will constitute the valid and binding obligation of the Company enforceable against the Company in accordance with its terms.

  • For any Problem identified as a Priority 1 Problem, End User will provide Juniper Networks or its authorized service representative access to the affected network environment, and will assign a technical contact for Juniper Networks.

  • For each Priority 1 Problem, a Customer Support Representative will conduct a “post mortem” analysis that includes a closed loop corrective action plan.

Related to Priority 1 Problem

  • Priority 1 is defined in Appendix A, Section 3.4.

  • Priority 2 Individuals who are: Age 60 and over in need of the following medically related trips: • Need for life sustaining medical care such as dialysis, chemotherapy, radiation treatment • Multi-system failure or conditions requiring immediate medical supervision/care, e.g. diabetes, heart disease, Chronic Obstructive Pulmonary Disease (COPD) • Surgery or non-elective (immediate need) procedure

  • Priority habitat means a habitat type with unique or significant value to one or more species. An area classified and mapped as priority habitat must have one or more of the following attributes:

  • Priority Non-Tax Claims means any Claim, other than an Administrative Claim or a Priority Tax Claim, entitled to priority in right of payment under section 507(a) of the Bankruptcy Code.

  • Priority Non-Tax Claim means any Claim accorded priority in right of payment under section 507(a) of the Bankruptcy Code, other than a Priority Tax Claim or an Administrative Claim.