Priority Levels definition

Priority Levels means the priority levels in part 8 of appendix 2;
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Priority Levels means the different levels of service provided by the Vendor as stated within the Service Level Agreement incorporated into this Agreement, for which the Vendor is required to respond and/or resolve an incident reported within their solution by ▇▇▇▇▇▇▇▇ or the Vendor.
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Priority Levels means the priority levels specified in Schedule 1. Professional Services Agreement means an agreement in writing between the Company and the Customer for the provision to the Customer of professional services. Purchase Order means an order form or purchase order (howsoever expressed) submitted by the Customer to the Company.
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Examples of Priority Levels in a sentence

  • Priority Levels will be determined by bookinglab in its sole discretion and will be based upon the information provided at the time the Ticket is raised.

  • For all support issues relating to Customer, Qubit will respond in accordance with Table 1: P1 1 hour 4 hours P2 1 hour 8 hours P3 4 hours 72 hours P4 1 business day Next or a later major release **The Priority Levels are defined in Section II(2) below.

  • TNP will provide telephone and email access to the Help Desk during the Support Hours, E-Mail: ▇▇▇▇▇▇▇@▇▇▇▇▇▇▇▇▇▇▇▇.▇▇▇ Telephone: +▇ ▇▇▇ ▇▇▇ ▇▇▇▇ If the Customer has purchased Support outside of Support Hours, such Support shall be for Priority Levels 1 and 2 only as defined in section 4.9 of this Schedule 1.

  • SERVICE LEVEL AGREEMENT Case Priority Levels and Target Response Times.

  • Maintenance will not affect the guarantees in articles 4 (Priority Levels and Error Handling) and 5 (Availability).

  • All Priority P1 calls will be referred immediately to the eRx Support Centre (see Section 6- "Priority Levels and Resolution Targets" for details).

  • MMI shall use its best commercially reasonable efforts to cure Defects within the target resolution times set forth in Table 2.12 (Priority Levels), which periods of time shall commence when a Support Request containing all Minimum Required Information is submitted.

  • Defects reported in Support Requests shall be classified using the priority levels and definitions set forth in the Table 2.12 (Priority Levels), below.

  • During Workday Hours, the Help Desk will provide assistance with issues according to the Priority Levels and time frames and in the time frames described in section 2 of this Schedule.

  • The servicer will respond to the customer location based on pre-defined Priority Levels set forth in Priority Level Definitions table and Response times set forth in Priority Level Response Time Goals table in order to restore the system.


More Definitions of Priority Levels

Priority Levels. Telephone: 97235376989 Fax: 97235376986
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Priority Levels a category used to identify the relative importance of an incident, problem or change. Priority is based on impact and urgency, and is used to identify required times for actions to be taken;
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Priority Levels means the priority levels specified in Schedule 1.
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Priority Levels means the amount of disruption an issue is causing as set out in section 2;
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Priority Levels. (NOC Services) are to be categorized as:
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Priority Levels are to be categorized as:
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Related to Priority Levels

  • Severity Level means the actual impact of a Defect on a user’s operational environment as further described in the table below.

  • Priority 1 is defined in Appendix A, Section 3.4.

  • Priority 2 Individuals who are: Age 60 and over in need of the following medically related trips: • Need for life sustaining medical care such as dialysis, chemotherapy, radiation treatment • Multi-system failure or conditions requiring immediate medical supervision/care, e.g. diabetes, heart disease, Chronic Obstructive Pulmonary Disease (COPD) • Surgery or non-elective (immediate need) procedure

  • First Lien Net Leverage Ratio means, with respect to any Test Period, the ratio of (i) Consolidated Total Indebtedness secured on a first lien basis, net of Unrestricted Cash, as of the last day of such Test Period, to (ii) Consolidated EBITDA for such Test Period.

  • First Lien Leverage Ratio means, on any date, the ratio of (a) Consolidated First Lien Debt as of such date to (b) Consolidated EBITDA for the Test Period as of such date.