Problem Determination definition
Examples of Problem Determination in a sentence
Problem Determination Within [*] weeks Field Account Engineer/Support Engineer Field, Technical Support Manager notified Plan for resolution, schedule to fix Dependent upon problem, but as soon as possible Field Account Engineer, Technical Support Manager, Support Engineer * CONFIDENTIAL TREATMENT REQUESTED.
Problem Determination: Enghouse will assist in determining, resolving and fixing the cause of problems encountered by customers using the software.
Initial Call Within [*] hours Field Account Engineer/Support Engineer Severity Evaluation (See severity criteria) Severity Evaluation Within [*] hour Field Account Engineer/Support Engineer See Problem Determination.
Problem Determination Intervals: Severity 1 Defects: XXXXX Severity 2 Defects: XXXXX Severity 3 Defects: XXXXX Restoration Interval: Severity 1 Defects: XXXXX Severity 2 Defects: XXXXX Severity 3 Defects: XXXXX Resolution Interval: Severity 1 Defects: XXXXX Severity 2 Defects: XXXXX Severity 3 Defects: XXXXX Provide MCHA Systems administration of logon activation and security for operators, TRAI/DoT and other authorized users.