Service Level Specification definition

Service Level Specification means the requirements of the Authority set out in Section 1 (Service Level Specification) of Schedule Part 12 (Service Requirements) as amended from time to time in accordance with Clause 33 (Change Protocol);
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Service Level Specification has the meaning attributed to it in the relevant Service Order.
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Service Level Specification means a document made available by Fujitsu on the Service Website or by Fujitsu to the Customer via other electronic means or in writing, designated as a ‘Service Level Specification’ and describing the service levels applicable to any of the Cloud Services.
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Examples of Service Level Specification in a sentence

  • Traditional analog services such as facsimile and alarms lines were designed to be provided over PSTN and are supported via Seller's Facilities but are not guaranteed for any Service Level Specification nor eligible for any Service Outage Credits.

  • The Payment Mechanism and Service Level Specification may need to be structured so as to reflect the intention of the parties in relation to services start up during this period.

  • Logged Rectification Time & Logged Report Time The drafting in these definitions should be aligned with the Service Level Specification requirements for record keeping in the event of Helpdesk system failure.

  • Authorities must contact SFT for further guidance in calibrating the Payment Mechanism / Service Level Specification.

  • This is the Service Level Specification for the Service(s) invoked by, and governed by the terms of, the Hosting and Connectivity Terms and Conditions.

  • Authorities should refer to the SFT’s template Service Level Specification in preparing their Service Level Specification (and requirements for development of Method Statements) at an early stage of the procurement process (or, in the case of a hub project, New Project Approval Process).

  • The Issuer has executed a public deed (escritura pública) relating to the Notes dated [●] granted before the Notary of Madrid, Spain, [●] with number [●] of his/her protocol.

  • If a new Planning Permission is obtained pursuant to an instruction issued under Clause 11.9.2 the Authority shall issue an Authority Change Notice varying this Agreement, the Authority’s Construction Requirements and the Service Level Specification if and to the extent necessary to allow DBFM Co to proceed with the Works in accordance with the requirements of the new Planning Permission.

  • Performance Monitoring Project Co shall monitor its performance against this Service Level Specification in accordance with the [Method Statements].

  • The technical part of an SLA, consisting of technical parameters including QoS metrics (e.g., latency, throughput), availability, service schedule and their associated semantics, is called the Service Level Specification (SLS).

Related to Service Level Specification

  • Service Specification means and include detailed description, statements to technical data, performance characteristics, and standards (Indian as well as) as applicable and as specified in the Contract as well as those specifications relating to Industry standards and codes applicable to the performance of the work, work performance quality and the specifications affecting the works or any additional specification required to be produced by the DCO to meet the design criteria.

  • Service Levels means the service levels to be met by the Services as referenced in the Contract Letter and set out in the Specification Schedule.

  • technical specification means a document that prescribes technical requirements to be fulfilled by a product, process or service;

  • Service Specifications means the following documents, as applicable to the Services under Your order: (a) the Oracle Cloud Hosting and Delivery Policies, the Program Documentation, the Oracle service descriptions, and the Oracle Corporate Security Practices; (b) Oracle’s privacy policies; and (c) any other Oracle documents that are referenced in or incorporated into Your order. The following do not apply to any non-Cloud Oracle service offerings acquired under Your order, such as professional services: the Oracle Cloud Hosting and Delivery Policies and Program Documentation. The following do not apply to any Oracle- provided Software: the Oracle Cloud Hosting and Delivery Policies.

  • Service Level means the standard set forth below by which IBM measures the level of service it provides in this SLA.