Service Requests definition

Service Requests are general inquires related to fulfilling standard changes, responding to requests for information, and fulfilling requests for access to standard services. There are no SLA implications related to Service Requests.
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Service Requests means Service Requests provided for in the relevant Call Off Agreement shall include activities such as moves, adds and changes to Service features and assets;
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Service Requests means pre-approved requests to deliver a service on the Cloud Services as agreed between BT and the Customer and as set out in any applicable Order.
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Examples of Service Requests in a sentence

  • These meetings will result in agreement and commitment that both Parties can implement the proposed plan and the transmittal of Access Service Requests (ASRs) to initiate order activity.

  • The Parties' Interconnection Points for such Traffic shall be set forth in Schedule 4.1. The Parties will establish and perform to milestones such as Trunking Arrangements for Traffic Exchange, Timely Submission of Access Service Requests, 911 Interconnection establishments, SS7 Certification and arrangements for alternate-billed calls.

  • Service Requests may also be referred to as: requests for Covered Services, requests for coverage decisions or requests for Integrated Organization Determinations.

  • Customer shall submit Service Requests in the manner required by the Client Services Guidelines Documents and Service Levels.

  • Customer may submit Service Requests on a 24/7/365 basis and Itron will respond to such Service Requests in accordance with the Service Levels.


More Definitions of Service Requests

Service Requests means a request from the Customer that does not meet the criteria for an Incident, and that is limited to information or advice on Software use instructions, activation, licensing and requests for Service Credit.
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Service Requests is defined in SS Section 1.1;
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Service Requests means the request made by Client for a Service.
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Service Requests has the meaning given in ITIL as at the Effective Date.
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Service Requests means, collectively, Critical Service Requests, Major Service Requests, Minor Service Requests and Inquiry Service Requests.
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Service Requests are general inquires related to fulfilling standard changes, responding to requests for information, and fulfilling requests for access to Services. Service Requests are initiated by the Customer opening a Ticket with LightEdge Operations via phone, email, or the Service Portal. “Ticket” is a documented record in the LightEdge Operations support database of an interaction with Customer. Tickets can be initiated by Customer or LightEdge.
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Service Requests means requests for Rd. Maintenance or complaints concerning Rd. Maintenance received by the Area Municipality from the Region or from residents of the Region.
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