Software Fault definition
Examples of Software Fault in a sentence
In case of a software problem then a Software Fault Report (SFR) number should be assigned by the CSO.
Full root cause analysis performed and timetable for permanent fixes to be provided within [5] calendar days of the Software Fault being reported.
Full root cause analysis performed and timetable for permanent fixes to be provided within [24] hours of the Software Fault being reported.
A Software Fault means any incorrect functioning of the Software which results in the failure of the Software to operate in full compliance with the standards set out in the Documentation, Order Form, or as was otherwise communicated to the Perspecta, including any malfunctions or interfacing problems with any equipment that does not form part of the Software but is covered by or is reasonably contemplated within the Documentation for the Software.
Airplane Flight Manual Operations Manual Quick Reference Handbook Weight and Balance Manual Dispatch Deviation Procedures Guide Flight Crew Training Manual Performance Engineer's Manual Jet Transport Performance Methods FMC Supplemental Data Document CS1-3 Operational Performance Software Fault Reporting Manual ETOPS Guide Vol.
If Customer encounters a Software Fault, Customer will notify 2C2P describing the circumstances in which the defect occurs and its effects.
In providing the Support Service the following service levels are measured (the targets for each severity of Software Fault are detailed in the table below): Response Time.
Airplane Flight Manual Operations Manual Quick Reference Handbook Weight and Balance Manual Dispatch Deviation Procedures Guide Flight Crew Training Manual Performance Engineer’s Manual Jet Transport Performance Methods FMC Supplemental Data Document Operational Performance Software Fault Reporting Manual ETOPS Guide Vol.
Support Remote technical support consists of Off-Site Help Desk (telephone and e-mail) support from the Xalted Customer Support Center for 24 hours a day, 7 days a week, and includes: STRICTLY CONFIDENTIAL EIL/LYMT-09:0007 Maintenance of the Software Fault identification Fault isolation Fault correction (bug fixes and remedy of mutually agreed defects) Licensee is responsible for testing bug fixes and corrections and confirming acceptance to Xalted Help Desk within 7 working days of their receipt.
If Supplier does not respond to, restore, and definitively fix a particular Software Fault within the time periods stated herein, then Perspecta will receive the following Service Credits as a Refund (defined as a pro-rata credit of the Monthly Service Fees during each monthly period in which a Priority Software Fault occurs), which Supplier will pay to Perspecta via check within thirty (30) days of becoming aware of the particular Software Fault arising that accrued such Service Credit.