Solution Proposal definition

Solution Proposal is the description of Customer Requirements and a high level solution overview.
Solution Proposal means that SAP has provided correctional measures as defined in this section For the observance of the stated first reaction period and the Processing Time for correctional measures, the Customer shall be obliged to fulfill with the following prerequisites: - The error tickets relate to Releases which have been released by SAP with the status “Unrestricted Shipment”, - The error tickets are given by the Customer in English, - The error tickets relate to a Release which qualifies as “Mainstream Software Support” or “Extended Software Support” as per Release- strategy of SAP. - The Support Tools, which are required by SAP for the analysis of certain types of errors and which are available to the SAP-Support (for example SAP Solution Manager Diagnostics for java-related errors), are implemented by the Customer. A list of the required Support Tools is made available on the SAP Service Marketplace. The aforementioned first reaction period and Processing Time for correctional measures shall explicitly not apply to error tickets with Priority 1 which relate to releases, versions and/or functions of the software application, which has been developed for the Customer individually, and/or - relating to country versions, which are no integral part of the SAPStandard Software, but which are realized as Partner Add-Ons, extensions or modifications, even if such country versions have been developed by SAP or an associated organization, and/or - the Release qualifies as “Customer-Specific Software Support” as per Release-Strategy of SAP. The aforementioned first reaction period and Processing Time for correctional measures shall apply to error tickets only. Especially the following shall not qualify as such: - Development requests due to missing functionality, - Advisory requests, - General requests for information. Unless SAP delivers an action plan to the Customer, such action plan shall contain the following points: - Status of the resolution process - The next steps which are planned by SAP and the responsible personnel assigned by ▇▇▇, - Required cooperation measures by the Customer, - Date and time for the next status update by SAP, - Due dates for the measures initiated by SAP, if possible. SAP shall provide status updates in regular intervals covering the processing of error tickets of the Customer with Priority 1, which contain the following information: - Results of the measures taken so far, - The next planned steps, - Date and time of the next status update. ...
Solution Proposal means that Itelligence has provided correctional measures as defined in this section

Examples of Solution Proposal in a sentence

  • This Agreement, together with any Solution Proposal or Rental Agreement attached hereto, and the documents incorporated herein by reference, constitute the entire agreement between the parties with respect to the subject matter hereof and supersedes all past contracts and agreements between the parties related to the subject matter of this Agreement.

  • Client agrees to abide by the terms and conditions of this Agreement and to pay the fees, taxes and surcharges set forth in the associated Solution Proposal (collectively the ''Service Fee'').

  • The expected duration of this effort is two months for consideration by the PC of the Issue Charge and Solution Proposal.

  • Failure to identify any changes may result in rejection of the Proponent’s Solution Proposal, or cancellation of the Project Development Agreement(s), Services Agreement(s) and/or other contracts already signed and in force between VCH and the Proponent.

  • In the event of a discrepancy between the original paper copy of the Response or Solution Proposal and the electronic copy of the Response or Solution Proposal, respectively, the original paper copy will prevail.

  • By submitting a Response, the Respondent is deemed, and by submitting a Solution Proposal, the Proponent is deemed, to have submitted to the exclusive jurisdiction of the courts of British Columbia in the event of any dispute concerning the RFQS or any matters arising out of the RFQS.

  • The physical medium (paper, or USB memory stick), but not the content, of all Responses and Solution Proposals submitted to VCH (including any documents submitted by a Respondent or a Proponent in connection with a Response or a Solution Proposal, respectively, or pursuant to the RFQS) becomes the property of VCH and will not be returned to Respondents after the RFQ Closing Time or Proponents after the RFS Closing Time, respectively.

  • The RFQ Evaluation Committee and the RFS Evaluation Committee may, in their respective discretion, request clarification or additional information from a Respondent or a Proponent, respectively, with respect to a Response or a Solution Proposal, and the RFQ Evaluation Committee and the RFS Evaluation Committee may choose to make such requests to only selected Respondents or Proponents, respectively.

  • Laptops and handheld devices will be given best effort support while not at the primary business location(s) listed in the Solution Proposal.

  • Notwithstanding the foregoing, the RFS Evaluation Committee may apply the Desirable Criteria for Solution Proposals submitted for the same CoC on a comparative basis and evaluate such Solution Proposals by comparing one Proponent’s Solution Proposal to another Proponent’s Solution Proposal (e.g. all the Coastal Solution Proposals will be evaluated against each other on a comparative basis).


More Definitions of Solution Proposal

Solution Proposal is the description of Customer Requirements and a high level solution overview. / “Proposal Solusi” adalah deskripsi tentang Persyaratan Pelanggan dan ikhtisar solusi tingkat tinggi.
Solution Proposal means the document provided by Us to You which includes details of the Equipment You have hired, the Hire Charge, any other applicable charges, the Expected Off Hire Date and the address for delivery of the Equipment.
Solution Proposal means a solution proposal submitted by a Proponent in reply to the RFS;‌
Solution Proposal means that NTT DATA has provided correctional measures as defined in this section
Solution Proposal the costed solution proposal for the ODiSI Solution prepared by the Supplier and agreed by the Customer prior to the Commencement Date.

Related to Solution Proposal

  • Transaction Proposal has the meaning specified in Section 8.02(c).

  • Acquisition Proposal has the meaning set forth in Section 5.03(a).

  • Alternative Proposal has the meaning set forth in Section 6.2(b).

  • Competing Proposal means a proposal, offer or invitation to the Company, any Party or any of a Party’s Affiliates (other than the Proposal), that involves the acquisition of Control of the Target, a sale of all or a substantial part of the assets of the Target, a restructuring or recapitalization of the Target, or some other transaction that would adversely affect, prevent or materially reduce the likelihood of the consummation of the Transaction with the Parties.

  • Responsive Proposal means a Proposal that complies with the material provisions of this RFP.