Support Services Level definition
Examples of Support Services Level in a sentence
For the avoidance of doubt, Provider shall have no obligation to provide Support Services for the Limited Support Services Level.
Once Company has contacted Provider about an Incident, Provider will provide an acknowledgement of receipt within the applicable time frame specified below, in accordance with Company’s appropriate Support Services Level.
For every unique Customized Solution, Company must purchase the same Support Services Level for all Licensed Servers.
Manager [INSERT] Award [OPTION 1 for Award covered employees Classification: [INSERT e.g. Support Services Level 3] [OPTION 2 for Award Free employees such as dentists N/A your employment is not covered by a Modern Award or industrial instrument.
Customer access to Product Releases shall be based on license classifications set forth in the Agreement and Support Services Level as detailed in the table below.
For the avoidance of doubt, Company may not purchase a Platinum Support Services Level for one Licensed Server used for Production Purposes and Gold Support Services Level for any additional Licensed Servers used for Production Purposes.
For the avoidance of doubt, for a unique Customized Solution, Company may not (i) purchase a Platinum Support Services Level for one Licensed Server used for Production Purposes and Gold Support Services Level for any additional Licensed Servers used for Production Purposes; or (ii) purchase a Platinum Support Services Level for one Licensed Server used for Production Purposes and a Gold Support Services Level for a Licensed Server used for Non-Production Purposes.
Furthermore, Company may not purchase a Platinum Support Services Level for one Licensed Server used for Production Purposes and a Gold Support Services Level for a Licensed Server used for Non-Production Purposes.
The budget for the succeeding Lease Year which is approved by LAPA and County is referred to herein as the “Approved Budget”.
Furthermore or (ii) purchase a Platinum Support Services Level for one Licensed Server used for Production Purposes and a Gold Support Services Level for a Licensed Server used for Non-Production Purposes.