Technical Support Hours definition

Technical Support Hours means the core hours during which technical support is available; Virus: means a computer programme that copies itself or is copied to other storage media, including without limitation magnetic tape cassettes, memory chips, electronic cartridges, optical discs and magnetic discs, and destroys, alters or corrupts data, causes damage to the user’s files or creates a nuisance or annoyance to the user and includes without limitation computer programs commonly referred to as "worms" or "trojan horses"; Visitor: means a third party who has accessed the Website; The Website: means the hosting of the Database Content and accompanying Web interfaces as defined in Schedule 1; Controller, Processor, Data Subject, Personal Data, Personal Data Breach, Data Protection Officer:
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Technical Support Hours means ADICIO’s technical support hours of 5:00 am – 5:00 pm PST Monday through Friday excluding holidays as outlined in Exhibit A. II. Section 6.12 of the Service Agreement shall be replaced in its entirety with the following:
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Technical Support Hours means the hours from 09:00 to 17:00 on any Working Day;
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Examples of Technical Support Hours in a sentence

  • If you report a hardware problem to us during Technical Support Hours, we will provide technical assistance to determine the cause of the problem.

  • Support services consist of the following: Technical support during Technical Support Hours.

  • Entrust’s Customer Support Center will document any request made outside of these coverage hours and the technical phone support staff will contact Customer to provide problem resolution when Technical Support Hours resume.

  • Third Party Information Third Party Name Management contact (Name, Phone number, Email address) Location (address) of termination point of the Network Connection (including building number, floor and room number) Main phone number Local Technical Support Hours (7X24, etc).

  • Blueface provides support for non-outage related technical issues during Blueface’s Technical Support Hours which are from 9:00 A.M. to 600 P.M Eastern Time on Business Days.

  • Technical Support Hours: within any single month no more than 2 man-hours of engineering time for every 10 licensed extensions shall be given to any one Client.

  • Customer shall be informed at the time of a call if such call is considered an unauthorized call and Customer shall have the opportunity to terminate the call and delay Maintenance and Support until Regular Technical Support Hours on the next business day.

  • Reasonable changes may be made to the following Standard Technical Support Hours with prior notice.

  • DataBank’s current policies require Customer to report such a problem or question only during Regular Technical Support Hours and either by telephone, using DataBank’s regular technical support telephone line (602‐845‐1630), or by e‐mail, using DataBank’s regular technical support e‐mail address (▇▇▇▇▇▇▇@▇▇▇▇▇▇▇.▇▇▇).

  • NSv provides support for non-outage related technical issues during NSv’s Technical Support Hours which are from 9:00 A.M. to 600 P.M Eastern Time on Business Days.


More Definitions of Technical Support Hours

Technical Support Hours means 09.00 to 17.00 UK time on a Business Day.
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Related to Technical Support Hours

  • Technical Support means the technical assistance for attempting resolution of a reported Case through error correction, patches, hot fixes, workarounds, replacement deliveries, or any other type of Product corrections or modifications.

  • Technical Support Services means the technical support and maintenance Services provided by us according to our then-current technical support policy and procedure listed at ▇▇▇▇▇▇▇▇▇▇▇▇▇.▇▇▇ (“Technical Support Policy”) when the Services are purchased.

  • Support Hours means between 8:30am and 5pm during Monday to Friday excluding standard UK Bank Holidays.

  • Helpdesk Support means the 24x7x365 centre which shall handle Fault reporting, Trouble Ticketing and related enquiries during this contract.

  • Child support services means any civil, criminal or administrative action taken by the Division of