A & I Coordinator. The Division of Recreation and Parks employs an Accessibility and Inclusion Coordinator (“A & I Coordinator”), and the Concessionaire will consult the coordinator each time an ADA issue arises. The A & I Coordinator will be the Division’s contact for all public complaints and questions related to the ADA. Within five days of receiving service of process concerning an alleged ADA violation, the Concessionaire will inform the A & I Coordinator and the Park Manager. The Concessionaire will inform the A & I Coordinator and the Park Manager in writing of all ADA disputes or claims within five days of the event. If there is an ADA- related dispute between the Concessionaire and a visitor, the A & I Coordinator will attempt to negotiate an accommodation between the parties. The A & I Coordinator can be contacted through the Department’s Agreement Manager. i. A & I Liaison. Before starting to provide Services under this Agreement, the Concessionaire will identify one or more officers or employees to act as their Accessibility and Inclusion Liaison (“A & I Liaison”), and will provide their names and contact information to the Park Manager. The Concessionaire’s A & I Liaison will: act as liaison with the A & I Coordinator, educate and direct other Concessionaire staff in ADA matters and issues, and cooperate with the A & I Coordinator.
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Sources: Concession Agreement, Concession Agreement