ACCESS AND USE OF THE SERVICE. You may gain access to the Service through the use of your Internet enabled device, your Internet service provider, your Online-ID and Password/PIN. The Online-ID is assigned by the Bank and the Password/PIN are initially issued by the Bank and then changed by you upon initial login to the Service. Generally, you may access the Service 24 hours a day, 7 days a week. However, availability of the Service may be suspended for brief periods of time for purposes of maintenance, updating and revising the software. You are solely responsible for providing and maintaining the physical, electronic, procedural, administrative and technical security of data, systems and computers utilized with the Service. You agree that the Bank shall not be responsible for the security of your computer or mobile device and any viruses (including without limitation programs commonly referred to as “malware”, “keystroke loggers”, “trojans” and/or “spyware”) or problems, malfunctions, losses or non-authorized transactions resulting from any computer viruses or unauthorized third parties or any related problems associated with the use of the Service. You are solely responsible for maintaining and applying anti-virus software, security patches, firewalls and other security measures with respect to your computer and mobile device, and for protecting, securing and backing up any data and information stored on your computer and mobile device. The Bank shall not be responsible for any errors or failures resulting from defects or malfunctions of any software installed on your computer or mobile device or accessed through the Service. You are solely responsible to protect yourself and to be vigilant against email fraud and other Internet frauds and schemes (including without limitation fraud commonly referred to as “phishing” and “pharming”) and agree that the Bank shall not be responsible for any losses, damages or harm incurred by you as a result of any electronic, email, or Internet fraud. You agree to keep your Online-ID, Password(s)/PIN and Secret Questions confidential. You agree to take every precaution necessary to ensure that your Online-ID, Password(s)/PIN and Secret Questions are never disclosed, accidentally or otherwise, to anyone else at any time. You understand and agree that you are solely responsible for maintaining the security of your Online-ID and Password(s)/PIN. When choosing your Password(s) and PIN, you will use a strong password and additionally adhere to best practices in the selection of your password, which includes:- do not use all or any part of: a) a Password or PIN you use for any other service, including ATM PIN; b) your name or the name(s) of relatives or friends; c) your birth date, telephone number or address or that of a relative or friend; d) your customer or account number; or e) your Bank Card Number. Once the Service has been accessed with the Online-ID and Password/PIN, you authorise and direct the Bank to accept and execute any and all method of instructions from you: a) to provide Account and transaction information; b) to transfer funds between your Accounts at the Bank; c) to transfer funds from any of your Account(s) to any individual and any firm or corporation that is capable of receiving payment through the Service; d) to deal in any manner with stock, bonds or other types of securities held in or to be purchased for your Account; e) relating to foreign exchange transactions; f) relating to transactions in connection with any existing credit arrangement with the Bank; g) to request stop payment orders provided that the Bank has a reasonable period of time to act upon such orders prior to payment; h) to request cheque books; and i) to request the purchase of local and foreign currency drafts and instruments. You authorise and direct us to act upon any instruction(s) given using the Service and you acknowledge and agree that we are not required to send you any type of acknowledgment. We shall be responsible for acting only on those instructions sent through the Service which are actually received by the Bank and you agree that we do not assume any responsibility and you shall hold us harmless for malfunctions in communications facilities not under our control that may affect the timeliness or accuracy of the instructions sent by you. You understand that any such instructions, upon receipt by us, shall be effected at our absolute discretion and we shall be entitled to treat and consider as valid and binding on you any instruction given or agreement made with us, through the Internet or Service by any person using your Online-ID and Password/PIN, whether or not authorised by you. We shall neither be liable for action upon such instructions sent nor be obliged to investigate the authenticity or authority of persons effecting your instructions or verify the accuracy and completeness of your instructions. Such instructions shall be deemed correct, complete, irrevocable and binding on you upon our receipt through the Service. You hereby accept full responsibility for all transactions and instructions executed via the Service and in particular, for ensuring the accuracy and completeness of your instructions. We shall be entitled but not obliged to obtain verbal or written confirmation or to otherwise verify any instruction(s) given using the Service by sending you an e-mail, an online communication, via telephone or by any other means as we may deem appropriate. You agree that we may, without notice and without stating the reason therefore, suspend, cancel or refuse to execute any of your instructions at any time without incurring any liability to you or to any third party. You acknowledge that in the event of suspension or cancellation, the Service may be reinstated at our sole discretion and we reserve the right to impose a reinstatement service charge in accordance with the Schedule of Fees.
Appears in 1 contract
Sources: Online Banking Agreement
ACCESS AND USE OF THE SERVICE. You may gain access to the Service through the use of your Internet enabled device, your Internet service provider, your Online-ID and Password/PIN. The Online-ID is assigned by the Bank and the Password/PIN Password are initially issued by the Bank and then changed by you upon initial login to the Service. Generally, you may access the Service 24 hours a day, 7 days a week. However, availability of the Service may be suspended for brief periods of time for purposes of maintenance, updating and revising the software. You are solely responsible for providing and maintaining the physical, electronic, procedural, administrative and technical security of data, systems and computers utilized with the Service. You agree that the Bank shall not be responsible for the security of your computer or mobile device and any viruses (including without limitation programs commonly referred to as “malware”, “keystroke loggers”, “trojans” and/or “spyware”) or problems, malfunctions, losses or non-authorized transactions resulting from any computer viruses or unauthorized third parties or any related problems associated with the use of the Service. You are solely responsible for maintaining and applying anti-virus software, security patches, firewalls and other security measures with respect to your computer and mobile device, and for protecting, securing and backing up any data and information stored on your computer and mobile device. The Bank shall not be responsible for any errors or failures resulting from defects or malfunctions of any software installed on your computer or mobile device or accessed through the Service. You are solely responsible to protect yourself and to be vigilant against email fraud and other Internet frauds and schemes (including without limitation fraud commonly referred to as “phishing” and “pharming”) and agree that the Bank shall not be responsible for any losses, damages or harm incurred by you as a result of any electronic, email, or Internet fraud. You agree to keep your Online-ID, Password(s)/PIN Password(s) and Secret Questions confidential. You agree to take every precaution necessary to ensure that your Online-ID, Password(s)/PIN Password(s) and Secret Questions are never disclosed, accidentally or otherwise, to anyone else at any time. You understand and agree that you are solely responsible for maintaining the security of your Online-Online- ID and Password(s)/PINPassword(s). When choosing your Password(s) and PIN), you will use a strong password and additionally adhere to best practices in the selection of your password, which includes:- do not use all or any part of:
a) a Password or PIN you use for any other service, including ATM PIN;
b) your name or the name(s) of relatives or friends;
c) your birth date, telephone number or address or that of a relative or friend;
d) your customer or account number; or
e) your Bank Card Number. Once the Service has been accessed with the Online-ID and Password/PIN, you authorise and direct the Bank to accept and execute any and all method of instructions from you:
a) to provide Account and transaction information;
b) to transfer funds between your Accounts at the Bank;
c) to transfer funds from any of your Account(s) to any individual individual, to any products and any firm or corporation that is capable of receiving payment through the Service;
d) to deal in any manner with stock, bonds or other types of securities held in or to be purchased for your Account;
e) relating to foreign exchange transactions;
f) relating to transactions in connection with any existing credit arrangement with the Bank;
g) to request stop payment orders provided that the Bank has a reasonable period of time to act upon such orders prior to payment;
h) to request cheque books; and
i) to request the purchase of local and foreign currency drafts and instruments. You authorise authorize and direct us to act upon any instruction(s) given using the Service and you acknowledge and agree that we are not required to send you any type of acknowledgment. We shall be responsible for acting only on those instructions sent through the Service which are actually received by the Bank and you agree that we do not assume any responsibility and you shall hold us harmless for malfunctions in communications facilities not under our control that may affect the timeliness or accuracy of the instructions sent by you. You understand that any such instructions, upon receipt by us, shall be effected at our absolute discretion and we shall be entitled to treat and consider as valid and binding on you any instruction given or agreement made with us, through the Internet or Service by any person using your Online-ID and Password/PIN, whether or not authorised authorized by you. We shall neither be liable for action upon such instructions sent nor be obliged to investigate the authenticity or authority of persons effecting your instructions or verify the accuracy and completeness of your instructions. Such instructions shall be deemed correct, complete, irrevocable and binding on you upon our receipt through the Service. You hereby accept full responsibility for all transactions and instructions executed via the Service and in particular, for ensuring the accuracy and completeness of your instructions. We shall be entitled but not obliged to obtain verbal or written confirmation or to otherwise verify any instruction(s) given using the Service by sending you an e-mail, an ‘App’ notification, an online communication, via telephone or by any other means as we may deem appropriate. You agree that we may, without notice and without stating the reason therefore, suspend, cancel or refuse to execute any of your instructions at any time without incurring any liability to you or to any third party. You acknowledge that in the event of suspension or cancellation, the Service may be reinstated at our sole discretion and we reserve the right to impose a reinstatement service charge in accordance with the Schedule of Fees.
Appears in 1 contract
Sources: Online Banking Agreement