Access to Support; Response Times. Customer may report Unscheduled Downtime at any time (“24x7x365”) in accordance with the Regent customer support process. 9 REV 110713-1 CONFIDENTIAL [***] Confidential portions of this document have been redacted and filed separately with the Commission.
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Sources: Master Saas Agreement
Access to Support; Response Times. Customer may report Unscheduled Downtime at any time (“24x7x365”) in accordance with the Regent customer support process. 9 REV 110713-1 CONFIDENTIAL [***] Confidential portions of this document have been redacted and filed separately with the Commission.CONFIDENTIAL
Appears in 1 contract