Account Administration. West shall maintain appropriate processes for requesting, approving, and administering accounts and access privileges for West Processing Resources and Customer Information. These processes shall be required for both Customer-related accounts and West’s internal accounts for West Processing Resources and shall include procedures for granting and revoking emergency access to West Processing Resources and Customer Information. All access by West’s employees or contractors to Customer Information Systems shall be subject to advance approval by Customer and shall follow Customer standard policies and procedures.
Appears in 3 contracts
Sources: Standard Contractual Clauses Addendum, Standard Contractual Clauses Addendum, Data Processing Agreement