Common use of ActiveLink Subscription Service Clause in Contracts

ActiveLink Subscription Service. 14.1 Motive has established an ActiveLink Premium Subscription Service ("ActiveLink") which is an annual subscription service that provides access to a Motive web site that hosts automated software files designed to diagnose and/or resolve Technical Support problems. The ActiveLink web site contains Licensed Product files which are text files or fragments which have been activated by Motive to produce an executable program which is designed to diagnose and potentially repair technical problems being experienced by an end user. If Licensee is then currently covered under a Motive maintenance plan, Motive will provide access to an introductory basic ActiveLink service for [*] charge. Access to Motive's ActiveLink Premium service is provided on an annual subscription basis.

ActiveLink Subscription Service. 14.1 7.1 Motive has established an ActiveLink Activelink Premium Subscription Service ("ActiveLinkActivelink") which is an annual [*] subscription service that provides access to a Motive web site that hosts automated software files designed to diagnose and/or resolve Technical Support technical support problems. The ActiveLink Activelink web site contains Licensed Product "Support Component" files which are text files or fragments which have been activated by Motive to produce an executable program which is designed to diagnose and potentially repair technical problems being experienced by an end user. If Licensee is then currently covered under a Motive maintenance plan, Motive will provide access to an introductory basic ActiveLink Activelink service for [*] no additional charge. Access to Motive's ActiveLink Activelink Premium service is provided on an annual [*] subscription basis. * Certain confidential information on this page has been omitted and filed separately with the Securities and Exchange Commission.