Common use of ADDITIONAL QUESTIONS Clause in Contracts

ADDITIONAL QUESTIONS. It is expected that the vendor will provide access via authentication currently in use by consortium/library systems including IP authentication and EZproxy. List and explain any authentication methods unsatisfactory to the vendor. Describe any product changes and/or enhancements planned for the next twelve (12) months and indicate whether regular enhancements are provided with no additional charges. Outline the process and procedure used to initiate and implement enhancements. Describe how the product aligns to content in the areas of in-demand occupations as identified by the Ohio Department of Job and Family Services (JFS) (▇▇▇▇://▇▇▇.▇▇▇▇.▇▇▇/OMJResources/All_InDemand_Short.stm) Describe how you handle notification of content dropped from or added to your platform. For each product offered, briefly describe content lost or removed in the past three (3) years. Describe how this license accommodates pro rata refunds to libraries or regional systems who are current subscribers. Detail how refunds would be calculated and implemented.

ADDITIONAL QUESTIONS. It is expected that the vendor will provide access via authentication currently in use by consortium/library systems including IP authentication and EZproxy. List and explain any authentication methods unsatisfactory to the vendor. Describe any product changes and/or enhancements planned for the next twelve (12) months and indicate whether regular enhancements are provided with no additional charges. Outline the process and procedure used to initiate and implement enhancements. Describe how the product aligns to content in the areas of in-demand occupations as identified by the Ohio Department of Job and Family Services (JFS) (▇▇▇▇▇://▇▇▇.▇▇▇▇.▇▇▇/OMJResources/All_InDemand_Short.stmTJ_MasterList.stm) Describe how you handle notification of content dropped from or added to your platform. For each product offered, briefly describe content lost or removed in the past three (3) years. Describe how this license accommodates pro rata refunds to libraries or regional systems who are current subscribers. Detail how refunds would be calculated and implemented.