Common use of Administration/Management Clause in Contracts

Administration/Management. The system will be managed to a set of SLOs that support day-to-day operations of member agencies. It is imperative that all components, including equipment and connectivity, are maintained at consistent operational levels and available for day-to-day and emergency use. • The SMO provides an integrated suite of services in support of ALMR system operations and maintenance, as well as to ALMR users. For detailed roles and responsibilities see SMO Customer Support Plan (CSP). • The Operations Management Office (OMO) provides oversight of the duties and responsibilities of the SMO to ensure the availability of the system 24 hours a day/7 day a week and acts as the single point of contact between the User Council and the SMO. For detailed roles and responsibilities see the OMO CSP. Responsibilities and minimal qualifications for personnel are outlined in Appendix B.

Administration/Management. ‌ The system will be managed to a set of SLOs that support day-to-day operations of member agencies. It is imperative that all components, including equipment and connectivity, are maintained at consistent operational levels and available for day-to-day and emergency use. • The SMO provides an integrated suite of services in support of ALMR system operations and maintenance, as well as to ALMR users. For detailed roles and responsibilities see SMO Customer Support Plan (CSP). • The Operations Management Office (OMO) provides oversight of the duties and responsibilities of the SMO to ensure the availability of the system 24 hours a day/7 day a week and acts as the single point of contact between the User Council and the SMO. For detailed roles and responsibilities see the OMO CSP. Responsibilities and minimal qualifications for personnel are outlined in Appendix B.

Administration/Management. ‌ The system will be managed to a set of SLOs that support day-to-day operations of member agencies. It is imperative that all components, including equipment and connectivity, are maintained at consistent operational levels and available for day-to-day and emergency use. • The SMO provides an integrated suite of services in support of ALMR system operations and maintenance, as well as to ALMR users. For detailed roles and responsibilities see SMO Customer Support Plan (CSP). • The Operations Management Office (OMO) provides oversight of the duties and responsibilities of the SMO to ensure the availability of the system 24 hours a day/7 day a week and acts as the single point of contact between the User Council and the SMO. For detailed roles and responsibilities see the OMO CSP. Responsibilities and minimal qualifications for personnel are outlined in Appendix B.