After Action Review. Company will provide a draft AAR within forty-eight (48) hours of any P1-Major Incident in accordance with Section 1.04 above. Company will complete Exhibit C, After Action Review Template for all reported P1-Major incidents and present it at the next scheduled status meeting or forward to the Vice President of Information Technology Services or designee if no such meeting is scheduled. 1. Root Cause is a factor that caused a nonconformance and should be permanently eliminated through an agreed upon process, program, hardware and/or training solution. 2. Authority will work with Company to determine a mutually agreed upon solution to permanently eliminate the Root Cause. Solutions may include program, hardware and/or training solution.
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Sources: License Agreement, License Agreement