After Hours Access. Patients shall have direct telephone and text access to a Dove Peds Physician six days per week after clinic hours. Patient may reach the Physician directly for guidance regarding concerns that arise unexpectedly outside of office hours (Please make every effort to call/text between the hours of 7am-10pm). Video chat and text messaging may be utilized when a Physician and Patient agree that it is appropriate. Calls and texts made between 10pm-6am may not be answered immediately, and in case of emergency, patient is encouraged to call 911.
Appears in 2 contracts
Sources: Member Agreement, Member Agreement
After Hours Access. Patients shall have direct telephone and text access to a Dove Peds Physician six days per week after clinic hours. Patient shall be given a phone number where a patient may reach the Physician directly for guidance regarding concerns that arise unexpectedly outside of after office hours (Please make every effort to call/text between the hours of 7am-10pm)hours. Video chat and text messaging may be utilized when a Physician and Patient agree that it is appropriate. Calls and texts made between 10pm-6am may not be answered immediately, and in case of emergency, patient is encouraged to call 911.
Appears in 1 contract
Sources: Member Agreement