Allowance for Failure of Service. a. The Company does not guarantee uninterrupted working of its lines or equipment. In case service is interrupted other than by the negligence or willful act of the customer, an adjustment will be made in the amount of the charges for that portion of the service rendered inoperable. Any adjustment shall apply only if the interruption continues beyond twenty-four (24) hours after first noted by the Company. Adjustment will be made in the form of a ▇▇▇▇ credit. No other liability shall in any case attach to the Company.
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Sources: Standard Agreement for Local Exchange Service, Service Agreement