Common use of Alternative Method Clause in Contracts

Alternative Method. In the event the System is unavailable, Company may submit ACH Entries via an Alternative Method process as described below or other Service Documentation. Alternate Method used if System is Unavailable: a. In the event that there is an outage with Online Banking, Bank offers an alternate method to enable Company to issue ACH instructions to Bank through Online Banking’s Secure Messaging service. If Online Banking’s Secure Messaging service is unavailable, Company will utilize Bank’s Secure Email to transmit payment instructions and call ▇▇▇.▇▇▇.▇▇▇▇ to authenticate identity. Company authorizes Individuals with access to the Online ACH Service to receive all confidential funds transfer materials from Bank related to this Service. In addition, Company must authorize Individuals to submit ACH instructions to Bank through Online Banking’s secure messaging service or Bank’s secure email service. b. In the event that Company’s Mobile Device or desktop computer with VIP Access App is lost, stolen, or otherwise inaccessible, Company will contact Bank to report Individuals’ Login Credentials with linked Credential ID and request connection removed. Company will obtain a different Mobile Device or desktop computer, download VIP Access App and contact Bank to link new Credential ID to Individuals’ Login Credentials. c. In the event that hand-held security token malfunctions, is lost, or is otherwise inaccessible, Company will contact Bank to report and request Individuals’ Login Credentials with linked Credential ID be removed. Bank will link a new Credential ID to a replacement hand-held security token for Individual, and complete the out-of-band authentication on behalf of the Individual for the ACH before sending the new hand-held security token to Company for Individual.

Alternative Method. In the event the System is unavailable, Company may submit ACH Entries via an Alternative Method process as described below or other Service Documentation. Alternate Method used if System is Unavailable: a. In the event that there is an outage with Online Banking, Bank offers an alternate method to enable Company to issue ACH instructions to Bank through Online Banking’s Secure Messaging service. If Online Banking’s Secure Messaging service is unavailable, Company will utilize Bank’s Secure Email to transmit payment instructions and call ▇▇▇.-▇▇▇.-▇▇▇▇ option 2 to authenticate identity. Company authorizes Individuals with access to the Online ACH Service to receive all confidential funds transfer materials from Bank related to this Service. In addition, Company must authorize Individuals to submit ACH instructions to Bank through Online Banking’s secure messaging service or Bank’s secure email service. b. In the event that Company’s Mobile Device or desktop computer with VIP Access App is lost, stolen, or otherwise inaccessible, Company will contact Bank to report Individuals’ Login Credentials with linked Credential ID and request connection removed. Company will obtain a different Mobile Device or desktop computer, download VIP Access App and contact Bank to link new Credential ID to Individuals’ Login Credentials. c. In the event that hand-held security token malfunctions, is lost, or is otherwise inaccessible, Company will contact Bank to report and request Individuals’ Login Credentials with linked Credential ID be removed. Bank will link a new Credential ID to a replacement hand-held security token for Individual, and complete the out-of-band authentication on behalf of the Individual for the ACH before sending the new hand-held security token to Company for Individual.

Alternative Method. In the event the System is unavailable, Company may submit ACH Entries via an Alternative Method process as described below or other Service Documentation. Alternate Method used if System is Unavailable: a. In the event that there is an outage with Online Banking, Bank offers an alternate method to enable Company to issue ACH instructions to Bank through Online Banking’s Secure Messaging service. If Online Banking’s Secure Messaging service is unavailable, Company will utilize Bank’s Secure Email to transmit payment instructions Payment Instructions and call ▇▇▇.-▇▇▇.-▇▇▇▇ to authenticate identity. Company authorizes Individuals with access to the Online ACH Service Services to receive all confidential funds transfer materials from Bank related to this Service. In addition, Company must authorize Individuals to submit ACH instructions to Bank through Online Banking’s secure messaging service or Bank’s secure email service. b. In the event that Company’s Mobile Device or desktop computer with VIP Access App is lost, stolen, or otherwise inaccessible, Company will contact Bank to report Individuals’ Login Credentials with linked Credential ID and request connection removed. Company will obtain a different Mobile Device or desktop computer, download VIP Access App and contact Bank to link new Credential ID to Individuals’ Login Credentials. c. In the event that hand-held security token malfunctions, is lost, or is otherwise inaccessible, Company will contact Bank to report and request Individuals’ Login Credentials with linked Credential ID be removed. Bank will link a new Credential ID to a replacement hand-held security token for Individual, and complete the out-of-band authentication on behalf of the Individual for the ACH before sending the new hand-held security token to Company for Individual.