Applications Support Sample Clauses

The Applications Support clause defines the obligations and scope of assistance provided by a party—typically a service provider—in maintaining and troubleshooting software applications. This clause outlines the types of support available, such as help desk services, bug fixes, updates, and response times for resolving issues that users may encounter. Its core practical function is to ensure that users have reliable access to technical help, thereby minimizing downtime and maintaining the smooth operation of critical applications.
Applications Support. 3.8.1. The provisions of this Clause 4.8 apply where the Supplier is providing the Applications Support Management service, as described in Applications Support Management Service Description (“Applications Support”) 3.8.2. The Appendices to the Applications Support Management Service Description Service will apply. These set out the Service Level Agreement.
View SourceView Similar (3)
Applications Support. Applications Support Services are those infrastructure and operational activities associated with the installation, operations, administration and support of designated County existing and future Applications (e.g., business applications, Web applications). The following table identifies the Applications Support roles and responsibilities that Vendor and the County shall perform.
View SourceView Similar (2)
Applications Support. Seller shall provide sufficient applications support including training, sizing programs and any additional collateral to the Buyer to insure the development and adequate support of the business. Furthermore, Seller shall provide technical assistance throughout the duration of this agreement.
View Source
Applications Support. 2.7.1 The provisions of this Clause 2.7 apply where the Supplier is providing Lot 3 Cloud Support.
View Source

Related to Applications Support

  • Operations Support Systems (OSS) 47.1. Embarq will offer unbundled access to Embarq’s operations support systems to the extent technically feasible in a non-discriminatory manner at Parity. OSS consists of pre- ordering, ordering, provisioning, maintenance and repair, and billing functions supported by Embarq’s databases and information. The OSS element includes access to all loop qualification information contained in Embarq’s databases or other records, including information on whether a particular loop is capable of providing advanced services.

  • Verizon Operations Support Systems Verizon systems for pre- ordering, ordering, provisioning, maintenance and repair, and billing.

  • CLAIMS SUPPORT The Board shall complete and submit the Trust Plan Administrator’s Waiver of Life Insurance Premium Plan Administrator Statement to the Trust Plan Administrator for life waiver claims when the Trust Plan Administrator does not administer and adjudicate the LTD benefits.

  • Payments for Distribution Assistance and Administrative Support Services (a) Payments to the Distributor. In consideration of the payments made by the Fund to the Distributor under this Plan, the Distributor shall provide administrative support services and distribution services to the Fund. Such services include distribution assistance and administrative support services rendered in connection with Shares (1) sold in purchase transactions, (2) issued in exchange for shares of another investment company for which the Distributor serves as distributor or sub-distributor, or (3) issued pursuant to a plan of reorganization to which the Fund is a party. If the Board believes that the Distributor may not be rendering appropriate distribution assistance or administrative support services in connection with the sale of Shares, then the Distributor, at the request of the Board, shall provide the Board with a written report or other information to verify that the Distributor is providing appropriate services in this regard. For such services, the Fund will make the following payments to the Distributor:

  • Technical Support State Street will provide technical support to assist the Fund in using the System and the Data Access Services. The total amount of technical support provided by State Street shall not exceed 10 resource days per year. State Street shall provide such additional technical support as is expressly set forth in the fee schedule in effect from time to time between the parties (the “Fee Schedule”). Technical support, including during installation and testing, is subject to the fees and other terms set forth in the Fee Schedule.