Appointment Availability. If BT fails to meet the commitments set out in paragraph 3.11 for a Forecasted Order, then subject to the limitations laid out in paragraph 3.9, if the first available appointment BT offers the Communications Provider is: (i) 13, 14, or 15 Working Days from the Communication Provider’s Order placement, BT shall, in respect of that Forecasted Order pay £2 per Working Day until the next available appointment with effect from and including the 13th Working Day, or; (ii) 16 Working Days or later, BT shall, in respect of that Forecasted Order placement pay £4 per Working Day until the next available appointment with effect from and including the 13th Working Day.
Appears in 1 contract
Sources: Service Level Agreement
Appointment Availability. If BT fails to meet the commitments set out in paragraph 3.11 12 for a Forecasted Order, then subject to the limitations laid out in paragraph 3.93.98.6, if the first available appointment BT offers the Communications Provider is:
(i) 13, 14, or 15 Working Days from the Communication Provider’s Order placement, BT shall, in respect of that Forecasted Order pay £2 per Working Day until the next available appointment with effect from and including the 13th Working Day, or;
(ii) 16 Working Days or later, BT shall, in respect of that Forecasted Order placement pay £4 per Working Day until the next available appointment with effect from and including the 13th Working Day.
Appears in 1 contract
Sources: Service Level Agreement
Appointment Availability. If BT fails to meet the commitments set out in paragraph 3.11 3.12 for a Forecasted Order, then subject to the limitations laid out in paragraph 3.98.6, if the first available appointment BT offers the Communications Provider is:
(i) 13, 14, or 15 Working Days from the Communication Provider’s Order placement, BT shall, in respect of that Forecasted Order pay £2 per Working Day until the next available appointment with effect from and including the 13th Working Day, or;
(ii) 16 Working Days or later, BT shall, in respect of that Forecasted Order placement pay £4 per Working Day until the next available appointment with effect from and including the 13th Working Day.
Appears in 1 contract
Sources: Service Level Agreement