Common use of Approach and Methodology Clause in Contracts

Approach and Methodology. Provide a detailed description of your approach and methodology to provide the TMS as described in Section 2.0 – Scope of Services. Ensure your responses include a project plan with timelines, a detailed explanation for accomplishing the specific work and deliverables. The response shall include information that will provide DHS with a clear understanding that your agency has the ability to meet or exceed the services requested in this WOS, at a minimum, describe how your agency will provide the following: 8.3.1 Develop a training plan inclusive of schedules, registration and attendance rosters for the variety of online, external (various location throughout the County) and/or internal (at the Respondent’s location) trainings in collaboration with the County. 8.3.2 Coordinate training needs with the County and other agencies identified by the County. 8.3.3 Develop, prepare, and obtain training curriculum, educational aids, materials (e.g., job aides, resource guides, program specific “program guides”, etc.), and any other supporting materials or literature that assist trainees in the full understanding of the training, as requested by the County. 8.3.4 Procure all requested trainings and update on an ongoing basis the trainings in Exhibit 1 – Training Classification Catalog. 8.3.5 Secure all web-based (e.g., Zoom, GoToMeeting, etc.) and in- person training platforms and/or venues, including recording of trainings session as requested by the County. 8.3.6 Secure and schedule internal and external trainers who are subject matter experts and are well versed on the applicable trainings identified in Exhibit 1 – Training Classification Catalog. 8.3.7 Provide support staff, for all trainings. 8.3.8 Organize training sessions for groups as small as 5 and up to a maximum of 500 trainees. 8.3.9 Manage and identify suitable venues with ample parking and provide classroom and/or conference room options for onsite trainings. 8.3.10 Coordinate the delivery of and/or print production of County approved training materials. 8.3.11 Identify and provide equipment needed for each training (e.g., projection system and white board with markers) for onsite trainings. 8.3.12 Provide internet access, computers, and other technical equipment necessary for onsite trainings. 8.3.13 Provide onsite technical and computer support at the training venue(s). 8.3.14 Provide web-based technical support for online trainings. 8.3.15 Provide sign-in sheets for each training session and/or maintain online attendance rosters and sign-in sheets for each training session. 8.3.16 Provide pre/post-test to trainees to assess retention. 8.3.17 Offer interactive exercises through an online/web-based platform, or through traditional classroom settings that maximizes the trainees’ retention of training concepts and information provided. 8.3.18 Create and distribute certificates for completion of training sessions. 8.3.19 Develop evaluation forms and gather feedback from trainers and attendees after each training session. 8.3.20 Maintain a training library that includes an online library with links/videos of trainings.