Availability and Support. 19.1. Availability. We will use reasonable commercial efforts to maintain availability of the Services 24 hours a day, 7 days per week, except for: (i) planned downtime (of which we shall give reasonable notice); or (ii) any unavailability caused by a Force Majeure Event.
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Sources: Sage Accountant Cloud Subscription Terms and Conditions, Sage Accountant Cloud Subscription Terms and Conditions