Availability and Support. ▇▇▇▇▇▇▇ does not guarantee availability of the LMS 24 hours per day, 7 days per week. Unless other support terms are specified by ▇▇▇▇▇▇▇ from time to time, ▇▇▇▇▇▇▇ agrees to provide front-end LMS support Monday through Friday between (1:00 a.m. to 5:00 p.m UK), excluding holidays. ▇▇▇▇▇▇▇ will respond to general support issues within one (1) business day, after which they will be escalated as may be specified by ▇▇▇▇▇▇▇ from time to time. The contact for escalation of support issues will be as designated by ▇▇▇▇▇▇▇.
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Availability and Support. ▇▇▇▇▇▇▇ does not guarantee availability of the ▇▇▇▇▇▇▇ LMS 24 hours per day, 7 days per week. Unless other support terms are specified by ▇▇▇▇▇▇▇ from time to time, ▇▇▇▇▇▇▇ agrees to provide front-end ▇▇▇▇▇▇▇ LMS support Monday through Friday between (1:00 a.m. to 5:00 p.m UK), excluding holidays. ▇▇▇▇▇▇▇ will respond to general support issues within one (1) business day, after which they will be escalated as may be specified by ▇▇▇▇▇▇▇ from time to time. The contact for escalation of support issues will be as designated by ▇▇▇▇▇▇▇.
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