Availability Guarantee. Trualta’s objective is to make the Service available pursuant to the Agreement twenty-four hours a day, seven days a week, except for scheduled maintenance. Trualta guarantees that Customer will be able to access the Service ninety-seven percent (97%) of the time (excluding scheduled maintenance) in any given month (“Availability Guarantee”).
Appears in 3 contracts
Sources: Trualta Platform Licence Agreement, Trualta Platform Licence Agreement, Trualta Platform Licence Agreement