Common use of Availability Requirement Clause in Contracts

Availability Requirement. Subject to the terms and conditions of the SaaS Agreement and this Schedule, ▇▇▇▇▇▇+Gyr will use commercially reasonable efforts to make the SaaS Services Available, as measured over the course of each calendar month during the Support Period and any additional periods during which ▇▇▇▇▇▇+Gyr does or is required to perform any SaaS Services(each such calendar month, a “Service Period”), at least 99.5% of the time, excluding only the time the SaaS Services are not Available solely as a result of one or more Exceptions (“Availability Requirement”). “Available” means the SaaS Services are available and operable for normal access and use by Customer and its Authorized Users over the Internet in material conformity with the Documentation.

Appears in 3 contracts

Sources: Software as a Service Agreement, Software as a Service Agreement, Master Purchase, License and Services Agreement

Availability Requirement. Subject to the terms and conditions of the SaaS Agreement and this Schedule, ▇▇▇▇▇▇+Gyr Service Provider will use commercially reasonable efforts to make the SaaS Services Available, as measured over the course of each calendar month during the Support Period and any additional periods during which ▇▇▇▇▇▇+Gyr Service Provider does or is required to perform any SaaS Services(each Services (each such calendar month, a “Service Period”), at least 99.5% of the time, excluding only the time the SaaS Services are not Available solely as a result of one or more Exceptions (“Availability Requirement”). “Available” means the SaaS Services are available and operable for normal access and use by Customer and its Authorized Users over the Internet in material conformity with the Documentation.

Appears in 1 contract

Sources: Software as a Service Agreement