BOILER SERVICE. (2.1) You may request a Boiler Service: (a) by telephone, by calling ▇▇▇▇ ▇▇▇ ▇▇▇; (b) online, at ▇▇▇.▇▇▇▇▇▇▇.▇▇; or (c) in person, when an Energia Customer Representative calls to your door. (2.2) At the time of booking a Boiler Service, you must select either: (a) a Boiler Service Bronze Standard Service; (b) a Boiler Service Silver Standard Service; (c) a Boiler Service Gold Standard Service. (2.3) If you have requested a Boiler Service by any of the methods outlined at Clause 2.1: (a) a quotation for the Boiler Service will be provided to you within 5 Business Days from the date you contact Energia and (b) if the quotation is acceptable to you, you shall pay Energia in accordance with Clause 5.1. (2.4) Once payment has been made by you in accordance with Clause 5.1, the Boiler Service shall be completed within 28 Business Days of the payment being received by Energia, subject to the following: (a) Energia obtaining the necessary parts required from relevant third parties; and (b) Energia agreeing a suitable date with you for the Boiler Service to be carried out. (2.5) The Boiler Service does not include the provision of any additional labour or any parts which are required to repair the Boiler. Should a part or additional labour be required to repair the Boiler Energia will provide a quote for this separately. (2.6) By booking an appointment for a Boiler Service and making the payment to Energia you are entering into this Agreement and agreeing to be bound by these Terms and Conditions. (2.7) Boiler Services will be conducted during normal working hours (8am to 6pm Monday to Friday excluding bank holidays and public holidays in Ireland), unless otherwise agreed between the parties.
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