Customer Service Clause Samples
The Customer Service clause outlines the obligations and standards that a service provider must meet when interacting with customers. Typically, it specifies response times, communication channels, and the quality of support to be provided, such as offering assistance via phone, email, or chat within a set timeframe. This clause ensures that customers receive consistent and reliable support, helping to maintain satisfaction and address issues efficiently.
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Customer Service. Should You have any questions concerning this License Agreement, or if You desire to contact Symantec for any reason, please write to: (i) Symantec Enterprise Customer Care, ▇▇▇ ▇▇▇▇▇▇▇▇▇▇▇▇▇ ▇▇▇, ▇▇▇▇▇▇▇▇▇▇▇, ▇▇▇▇▇▇ ▇▇▇▇▇, U.S.A., (ii) Symantec Enterprise Customer Care Center, ▇▇ ▇▇▇ ▇▇▇▇, ▇▇▇▇▇▇ ▇▇, ▇▇▇▇▇▇▇, or (iii) Symantec Enterprise Customer Care, ▇ ▇▇▇▇▇▇ ▇▇▇, North Ryde, NSW 2113, Australia.
Customer Service. A. PRIMARY ACCOUNT REPRESENTATIVE. Supplier will assign an Account Representative to Sourcewell for this Contract and must provide prompt notice to Sourcewell if that person is changed. The Account Representative will be responsible for: • Maintenance and management of this Contract; • Timely response to all Sourcewell and Participating Entity inquiries; and • Business reviews to Sourcewell and Participating Entities, if applicable.
Customer Service. For customer service or additional information regarding your Account, please contact Synapse by:
9.1.1. Phone: +▇ (▇▇▇) ▇▇▇-▇▇▇▇
9.1.2. Email: ▇▇▇▇@▇▇▇▇▇▇▇▇▇.▇▇▇
Customer Service. Contractor shall be available via email or phone, Monday through Friday 8:00 am – 5:00 pm PT. Customer service may include consultation services, billing and invoicing, or other general questions. Contractor shall respond to customer inquiries, this includes emails and voicemails, within twenty-four (24) hours.
Customer Service. A Subscriber who has a question about Services, providers, benefits, how to use this plan, or con- cerns regarding the quality of care or access to care that he has experienced, may call Blue Shield’s Customer Service Department at the tel- ephone number indicated on your Identification Card. The hearing impaired may contact Blue Shield’s Customer Service Department through Blue Shield’s toll-free TTY number, 711. Customer Service can answer many questions over the telephone. Note: Blue Shield has established a procedure for our Subscribers to request an expedited decision. The Subscriber, physician, or representative of the Subscriber may request an expedited decision when the routine decision making process might seriously jeopardize the life or health of a Sub- ▇▇▇▇▇▇▇, or when the Subscriber is experiencing severe pain. Blue Shield shall make a decision and notify the Subscriber and physician within 72 hours following the receipt of the request. An ex- pedited decision may involve admissions, contin- ued stay or other healthcare Services. If you would like additional information regarding the expedited decision process, or if you believe your particular situation qualifies for an expedited de- cision, please contact our Customer Service De- partment. Blue Shield may refer inquiries or grievances to a local medical society, hospital utilization review committee, peer review committee of the Califor- nia Medical Association or a medical specialty society, or other appropriate peer review commit- tee for an opinion to assist in the resolution of these matters. The Subscriber, a designated representative, or a provider on behalf of the Subscriber, may contact the Customer Service Department by telephone, letter, or online to request a review of an initial determination concerning a claim or Service. Sub- scribers may contact Blue Shield at the telephone number noted in this Agreement. If the telephone inquiry to Customer Service does not resolve the question or issue to the Subscriber's satisfaction, the Subscriber may request a grievance at that time, which the Customer Service Representative will initiate on the Subscriber's behalf. The Subscriber, a designated representative, or a provider on behalf of the Subscriber, may also ini- tiate a grievance by submitting a letter or a com- pleted "Grievance Form". The Subscriber may request this Form from Customer Service. The completed form should be submitted to Customer Service Appeals and Grievance, P. O. ▇...
Customer Service. If at any time You require any clarification or assistance, You may contact Our offices at the address specified in the Policy Schedule/ Certificate of Insurance, during normal business hours or contact Our call centre.
Customer Service. 11.1 The T&D, and not the Provider, shall be responsible for all aspects of customer service related to Standard Offer Service; provided, however, that Provider shall be responsible for customer inquiries related to information disclosure labels related to Provider’s Share of Standard Offer Service.
Customer Service. As between Fig and Developer, Developer shall be solely responsible for providing and maintaining customer service and technical support in the Territory to Distributors and end users with respect to the Licensed Game (including, for the avoidance of doubt, any Distributors and end-users of Fig pursuant to Fig Sales (as defined below)). Such customer service and technical support shall be of a quality that is comparable to such customer service and technical support as Developer provides for its other “top-tier” titles. For the purposes of this Section, “customer service” means the resolution of issues pertaining to the Licensed Game in the following general categories: payment processing, order inquiries, replacements and refunds, and technical support.
Customer Service. Employees will attend to customers promptly and in a friendly and courteous manner.
Customer Service as a representative of Virginia State Parks, the host will extend polite and informative customer service to park guests, and serve as a role model for campground conduct. The host will greet and introduce themselves to new arrivals in the campground, and maintain a clean and orderly camp site.