Calculation of Credits. Intermedia will calculate the Service Availability Credit based on the fees for the Service and the percentage of overall individual AppID user accounts adversely affected. For example, if the Service Availability Credit pertains to the Service Availability of two AppID user accounts out of 200 AppID user accounts purchased, the Service Availability Credit would be calculated as 1% x the monthly fee for all of Your AppID user accounts x the % of monthly fee credited (as set forth above).
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