Call Center Pay for Performance Sample Clauses

Call Center Pay for Performance a. The applicable Base Wage Rate for the Sales and Service Specialist classification are set forth in Exhibit “A”
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Call Center Pay for Performance a. The applicable Base Wage Rate for the Sales and Service Specialist classification are set forth in Exhibit “A” i. Base Rate Changes – base rates for Tier I and Tier II employees will be set quarterly based on the employee’s results in the preceding quarter, using the following point system, and will remain at the set rate for a period of three (3) months. See Tables below: Unsatisfactory 0 Point Threshold 1 Point Standard 2 Points Premier 3 Points Gold Level 7 – 9 Points Silver Level 4 – 6 Points Base Level 0 – 3 Points b. The Call Center Pay for Performance Compensation Plan will apply to all Business and Residential Tier I and II Sales & Service Specialists working in the Call Center. i. Tier I Employees: only those employees currently classified as Tier I shall be Tier I. ii. Tier II Employees: all employees who are not Tier I employees are Tier II employees.
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Related to Call Center Pay for Performance

  • Consideration for Performance The consideration to be paid to the Contractor under this Agreement will be compensation for all the Contractor’s expenses incurred in the performance of this Agreement, unless otherwise expressly provided.

  • Time for Performance The term of this SOW Agreement shall begin on and end on _ (the “Initial Term”). The Initial Term may be extended as the parties may agree. The State may terminate this SOW for convenience upon thirty days prior written notice to the Contractor. If the Master Agreement should expire or otherwise terminate prior to the end of the term of this SOW Agreement, this SOW Agreement shall continue to the end of its existing term, unless or until terminated in accordance with the terms of this SOW Agreement, and the Parties acknowledge and agree that the terms of the Master Agreement shall survive and apply to this SOW Agreement.

  • Security for Performance In the event that Exhibit A Section 4 indicates the need for Consultant to provide additional security for performance of its duties under this Agreement, Consultant shall provide such additional security prior to commencement of its Required Services in the form and on the terms prescribed on Exhibit A, or as otherwise prescribed by the City Attorney.

  • Continuity of Service and Performance Unless otherwise agreed in writing, the Parties shall continue to provide service and honor all other commitments under this Agreement during the course of a Dispute with respect to all matters not subject to such Dispute.

  • Continuing Performance In the event of a dispute, the Owner and the Developer agree to continue their respective performance hereunder to the extent feasible in light of the dispute, including paying ▇▇▇▇▇▇▇▇, and such continuation of efforts and payment of ▇▇▇▇▇▇▇▇ shall not be construed as a waiver of any legal right.