Call Recording Clause Samples

The Call Recording clause authorizes one or both parties to record telephone conversations related to the agreement. Typically, this clause outlines the circumstances under which calls may be recorded, such as for quality assurance, compliance, or training purposes, and may require that parties are notified of the recording in advance. Its core function is to ensure transparency and legal compliance regarding the recording of communications, thereby protecting both parties from disputes over the content of verbal exchanges.
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Call Recording. 2.2.1 ABX may record and/or monitor incoming or outgoing communication, on any advertised, operated or related telephone numbers of ABX, under or in connection with this Agreement, and/or the QAF, without any such prior notice provided to PTM. Where a recording is made pursuant to this Clause 2.2.1, said recording shall be the sole property of ABX and evidence the truth of its contents. PTM acknowledges that it shall not be entitled to access, copy, compel delivery or otherwise, any recording whatsoever unless otherwise required by law.
Call Recording. Calls may be recorded for training, quality improvement and security purposes in accordance with the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000.
Call Recording. 10.1 A call recording service is provided as part of Voip Exchange and by using this service the customer undertakes that it is abiding by the following legislation linked to call recording in the United Kingdom.
Call Recording. You acknowledge that we may record Client phone calls for quality control purposes.
Call Recording. 10.1 A call recording service is provided as part of Voip Exchange and by using this service the customer undertakes that it is abiding by the following legislation linked to call recording in the United Kingdom. 10.1.1 Regulation of Investigatory Powers ▇▇▇ ▇▇▇▇ ("RIPA")[13] 10.1.2 Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000 ("LBP Regulations")[14] 10.1.3 Data Protection ▇▇▇ ▇▇▇▇ 10.1.4 Telecommunications (Data Protection and Privacy) Regulations 1999[15]
Call Recording. We may record telephone calls for quality assurance purposes, instruction of payment orders and related acts. Failure to do so shall not be deemed a failure to exercise reasonable care or good faith. By calling, you agree to indemnify and hold OnPoint harmless against any costs, expenses, damages, and liabilities, including attorney’s fees that may incur as a result of such recording or the use thereof.
Call Recording. 6.1 Where your use of the Fixed Voice Services enables you to record calls, including through the use of the Nine Network and/or Nine IP Telephony, you warrant and represent to us that: 6.1.1 you have made yourself aware (and will procure that each End User is aware) of all legal rules and regulations governing the recording of Calls, including the circumstances in which and purposes for which such recording may be made, the length of time of retention of such information, the need to notify and manner of notification given to those taking part in such Calls; and 6.1.2 you will comply at all times with all relevant legislation relevant to the recording of Calls, including the Regulation of Investigatory Powers ▇▇▇ ▇▇▇▇, Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000, Data Protection ▇▇▇ ▇▇▇▇, The Employment Practices, Data Protection Code, Telecommunications (Data Protection and Privacy) Regulations 1999, and the Human Rights ▇▇▇ ▇▇▇▇. 6.2 You agree to indemnify us and hold us harmless against all and any costs, claims, damages, expenses or other liabilities that we incur as a result of your breach of Part B paragraph 6.1.
Call Recording. The Call Recording Solution saves the audio and metadata to a storage solution integrated within the Hosted Communication Platform. If specified on the Order Form, an automated pause and resume function that interfaces with Customer’s own systems can be provided. Please note the ability to pause calls based on user generated events is dependent on the Customer specific solution and cannot be guaranteed. In order to provide the Call Recording Solution for each call to be recorded, it must be routed over the Node4 Network. Any Recordings and any data contained within the Recordings are the responsibility and property of the Customer. Customer must provide Node4 with written notice of all CLIs that it requires to be recorded by the Call Recording Solution and the Customer is solely responsible for notifying Node4 of any changes, deletions or amendments to any such CLIs. Unless otherwise agreed with Node4, Node4 will commence recording of calls automatically on call answer and will terminate recording on call release. Node4 reserves the right to refuse access to any Recordings, subject to being provided with such evidence as it may require that the relevant requestee has authority to access such Recordings. Node4 will store all Recordings for the Term unless otherwise stated in the Order Form and will charge the Customer for such storage at the rates set out on the Order Form. Customer should ensure that all Recordings it wishes to retain have been downloaded as Node4 will delete all Recordings relating to such Call Recording Solution immediately following termination of any Call Recording Solution (or as provided in the Order Form) and will have no liability to the Customer in regard of such deletion. Node4 reserve the right to access and retain the Recordings or copies of them for the purposes of: (a) observing the performance of any Call Recording Solution; (b) retaining a record of activity on the Node4 Network; and (c) performing maintenance or resolving any incidents.
Call Recording. All telephone calls are recorded for regulatory and training purposes and these will be referred to as part of our advice records. All call recordings will be used to minimise ambiguity in our discussions or instructions received and are encrypted for security and integrity purposes. These records will be kept in line with regulatory and statutory requirements and will be retained for a period of at least 6 years. In order to meet our regulatory obligations; calls concerning advice and transactions may not be carried out via our adviser’s mobile phone number, and any such calls will need to be conducted through the recorded office number stipulated.
Call Recording. A call recording service is provided as part of Voxone and by using this service the customer undertakes that it is abiding by the following legislation linked to call recording in the United Kingdom.