Call Takers. (a) The normal work week for full-time Call Takers shall be forty (40) hours per week, to be worked in five (5) shifts of eight (8) hours each. (b) The normal shift schedule for shifts for full-time Day Shift Call Takers shall commence between 7:00 a.m. to 9:00 a.m. and shall end between 3:00 p.m. and 5:00 p.m. The normal shift schedule for shifts for full-time Afternoon Call Takers shall commence between 3:00 p.m. to 5:00 p.m. and shall end between 11:00 p.m. and 1:00 a.m. The normal shift schedule for shifts for full-time Evening shift Call Takers shall commence between 6:00 p.m. and 8:00 p.m. and shall end between 2:00 and 4:00 a.m. The normal shift schedule for shifts for full-time Night shift Call Takers shall commence between 11:00 p.m. and 1:00 a.m. and shall end between 7:00 a.m. and 9:00 a.m. (c) All Call Takers shall receive two (2) consecutive days off every week.
Appears in 3 contracts
Sources: Collective Agreement, Union Collective Agreement, Union Collective Agreement