Common use of Cancellation of a Service Clause in Contracts

Cancellation of a Service. 7.1. You may cancel any order for a Service by contacting us: 7.1.1. Before the Service start date notified by us to you, either as set out in the relevant Service Terms or otherwise by email; 7.1.2. Within 14 days of our accepting your order for that Service. 7.2. Should you have received any Service Equipment from us, you must return it to us undamaged and in its original packaging by contacting us and following the instructions we give you. If you fail to do so, we may charge you our reasonable costs of recovering the Service Equipment from you. 7.3. You may cancel any Service after the periods stated above, by giving us not less than 30 days’ notice, but if the cancellation takes effect before the expiry of any 12 month minimum service period for that Service, we will not refund any pre-payments made and will apply an additional termination charge for the balance of the charges due for the remainder of the minimum service period. 7.4. Other than as described above, in the event of cancellation or the ending of the Agreement by you, we will refund any pre-payments you have made, less any charges for Services you have actually used. 7.5. These rights are in addition to any statutory cancellation rights you may in relation to the cancellation of services.

Cancellation of a Service. 7.1. You may cancel any order for a Service by contacting us: 7.1.1. Before the Service start date notified by us to you, either as set out in the relevant Service Terms or otherwise by email; 7.1.2. Within 14 days of our accepting your order for that Service. 7.2. Should you have received any Service Equipment from us, you must return it to us undamaged and in its original packaging by contacting us and following the instructions we give you. If you fail to do so, we may charge you our reasonable costs of recovering the Service Equipment from you. 7.3. You may cancel any Service after the periods stated above, by giving us not less than 30 days’ notice, but if the cancellation takes effect before the expiry of any 12 month minimum service period for that Service, we will not refund any pre-payments made and will apply an additional termination charge for the balance of the charges due for the remainder of the minimum service period. 7.4. Other than as described above, in the event of cancellation or the ending of the Agreement by you, we will refund any pre-payments you have made, less any charges for Services you have actually used. 7.5. These rights are in addition to any statutory cancellation rights you may in relation to the cancellation of services.