CANCELLATION OF APPOINTMENTS. Where a Customer requests or agrees to a TechBrain visit to their site, location or office, and cancels the visit within 24 hours of the scheduled time, TechBrain reserves the right to charge a cancellation fee. • The cancellation fee may be up to one hour for onsite visits with a round trip travel distance of 50kms and the equivalent full fee rate for the duration of the scheduled appointment for other onsite visits, at the hourly rate defined in Schedule 4 .
Appears in 2 contracts
Sources: General Terms and Conditions, General Terms and Conditions
CANCELLATION OF APPOINTMENTS. Where a Customer requests or agrees to a TechBrain visit to their site, location or office, and cancels the visit within 24 hours of the scheduled time, TechBrain reserves the right r ight to charge a cancellation fee. • The cancellation fee may be up to one hour for onsite visits with a round trip travel distance of 50kms and the equivalent full fee rate for the duration of the scheduled appointment for other onsite visits, at the hourly rate defined in Schedule 4 .
Appears in 1 contract
Sources: General Terms and Conditions