Cancellations by You. 7.3.1. If You wish to cancel Your place on Your Program prior to the Program Start Date, You must send a written cancellation request to VI, or to the School department coordinating Your Program (in the case of School-funded Programs). In this scenario, unless otherwise agreed with Your School, refunds shall be processed as follows: (a) If You cancel Your Program more than 1 month before Your Program Start Date and You have only paid Your Acceptance Fee by the time of cancellation, You will receive a 50% refund of the Acceptance Fee. If You cancel Your Program more than 1 month before Your Program Start Date and You have paid Your full Program Fee by the time of cancellation, You will receive a 75% refund of the Program Fee. (b) If You cancel Your Program more than 1 week but less than 1 month before Your Program Start Date and You have only paid Your Acceptance Fee by the time of cancellation, You will receive a 25% refund of the Acceptance Fee. If You cancel Your Program more than 1 week but less than 1 month before Your Program Start Date and You have paid Your full Program Fee by the time of cancellation, You will receive a 35% refund of the Program Fee. (c) If You cancel Your Program less than 1 week before Your Program Start Date, You will receive no refund of the Acceptance Fee or the remainder of the Program Fee, except as set out in clause 7.3.2. 7.3.2. Unless otherwise agreed in writing between VI and You (or Your School), the extenuating circumstances under which We will consider a refund of either the Acceptance Fee and/or the remainder of the Program Fee if You cancel Your Program less than a week before its Program Start Date are as follows: (a) Serious illness - If You are unable to participate on the Program due to a serious illness, We require documentary evidence from a doctor confirming that on medical grounds you are advised not to participate in Your Program.
Appears in 1 contract
Sources: Participation Agreement
Cancellations by You. 7.3.1. If You wish to cancel Your place on Your Program prior to the Program Start Date, You must send a written cancellation request to VI, or to the School department coordinating Your Program (in the case of School-funded Programs). In this scenario, unless otherwise agreed with Your School, refunds shall be processed as follows:
(a) If You cancel Your Program more than 1 month before Your Program Start Date and You have only paid Your Acceptance Fee by the time of cancellation, You will receive a 50% refund of the Acceptance Fee. If You cancel Your Program more than 1 month before Your Program Start Date and You have paid Your full Program Fee by the time of cancellation, You will receive a 75% refund of the Program Fee.
(b) If You cancel Your Program more than 1 week but less than 1 month before Your Program Start Date and You have only paid Your Acceptance Fee by the time of cancellation, You will receive a 25% refund of the Acceptance Fee. If You cancel Your Program more than 1 week but less than 1 month before Your Program Start Date and You have paid Your full Program Fee by the time of cancellation, You will receive a 35% refund of the Program Fee.
(c) If You cancel Your Program less than 1 week before Your Program Start Date, You will receive no refund of the Acceptance Fee or the remainder of the Program Fee, except as set out in clause 7.3.2.
7.3.2. Unless otherwise agreed in writing between VI and You (or Your School), the extenuating circumstances under which We will consider a refund of either the Acceptance Fee and/or the remainder of the Program Fee if You cancel Your Program less than a week before its Program Start Date are as follows:
(a) Serious illness - If You are unable to participate on the Program due to a serious illness, We require documentary evidence from a doctor confirming that on medical grounds you are advised not to participate in Your Program.
(b) Death of an immediate family member - In the case of bereavement of an immediate family member within twenty-eight (28) days of Your Program start date, We may require documentary evidence to verify the bereavement, this can include: (i) death certificate; (ii) a letter outlining full name of deceased, relationship to You, location and date of death, and Your signature. For the purposes of this Agreement, We consider the following members as “immediate” family members: (A) spouse; (B) civil partner; (C) children (including adopted/step children); (D) parents (including step parents); (E) siblings (including step siblings); (F) grandparents and grandchildren; (G) siblings-in-law; and (H) children-in-law.
Appears in 1 contract
Sources: Participation Agreement