Change Request Procedures. 36.1 During implementation of the Scope of Work, a Party may request at any time that a change be made to (without limitation) the Deliverables, Purchase Orders, the Installed Line Procurements, the Implementation Schedule, the Deployment Plan or other Appendix to this Agreement, as the case may be. Such request shall be made in the form of a "Change Request" and must be in writing. 36.2 The Change Request form shall be completed by the requesting party in accordance with Appendix 18 (Change Request). 77 36.3 Within ten (10) Business Days after receipt of a Change Request, or within such other period as may be agreed, PARTNER will evaluate the Change Request and provide a full written quotation or cost reduction estimate specifying the form that the proposed amendment will take and detailing the cost impact and effect on the works, including the Implementation Schedule. 36.4 In the event that the Change Request is processed and agreed in the required form, the relevant Deliverables, Purchase Order(s), Installed Line Procurements, Implementation Schedule, Deployment Plan or other Appendix to this Agreement, as the case may be, shall be deemed amended accordingly. 36.5 In the event that the Change Request cannot be agreed, there shall be notification of the reasons in writing within ten (10) Business Days of receiving the Change Request. Otherwise, when the Parties agree to implement the Change Request, the details of such change shall be specified and agreed in writing. 36.6 At the same time as giving the Change. Request, the requesting Party shall provide the other Party such information as may reasonably be required to assess the impact of the Change Request on the overall Scope of Work. If there is a reasonable possibility that there will need to be a material amount of time and effort spent in dealing with a Change Request, additional payment or payment reduction, as appropriate, for that time and effort may be negotiated, but compensation for any work to deal with the Change Request shall be contingent on prior written agreement between TELKOM and PARTNER. 36.7 PARTNER shall make such changes and implement the Change Request only upon execution by the Parties of a written document specifying the agreed changes, the scope of the changes, the adjustments to the Implementation Schedule, if any, the additional/costs or reduction of costs, if any, and which Party, jointly or severally, is entitled to the Intellectual Property Rights, if any. 36.8 Where immaterial changes in the overall size, scope or functionality of the Deliverables or to the Scope of Work or Technical Specifications result in an amendment of a Purchase Order and/or this Agreement, such changes will not affect the Contract Value or the Implementation Schedule. The cost of any minor amendments or variations or amendments required by reason of any defect or deficiency in any design or Documentation or any equipment, component or software made or provided by PARTNER shall be borne solely by PARTNER. 36.9 In the event TELKOM and PARTNER cannot reach agreement on the scope and impact of a Change Request, the matter shall first be referred to the respective managements of both TELKOM and PARTNER, and failing agreement, the provisions of Article 16 shall apply.
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Change Request Procedures. 36.1 During implementation of the Scope of Work, a Party may request at any time that a change be made to (without limitation) the Deliverables, Purchase Orders, the Installed Line Procurements, the Implementation Schedule, the Deployment Plan or other Appendix to this Agreement, as the case may be. Such request shall be made in the form of a "Change Request" and must be in writing.
36.2 The Change Request form shall be completed by the requesting party in accordance with Appendix 18 (Change Request). 77;
36.3 Within ten (10) Business Days after receipt of a Change Request, or within such other period as may be agreed, PARTNER will evaluate the Change Request and provide a full written quotation or cost reduction estimate specifying the form that the proposed amendment will take and detailing the cost impact and effect on the works, including the Implementation Schedule.
36.4 In the event that the Change Request is processed and agreed in the required form, the relevant Deliverables, Purchase Order(s), Installed Line Procurements, Implementation Schedule, Deployment Plan or other Appendix to this Agreement, as the case may be, shall be deemed amended accordingly.
36.5 In the event that the Change Request cannot be agreed, there shall be notification of the reasons in writing within ten (10) Business Days of receiving the Change Request. Otherwise, when the Parties agree to implement the Change Request, the details of such change shall be specified and agreed in writing.
36.6 At the same time as giving the Change. Change Request, the requesting Party shall provide the other Party such information as may reasonably be required to assess the impact of the Change Request on the overall Scope of Work. If there is a reasonable possibility that there will need to be a material amount of time and effort spent in dealing with a Change Request, additional payment or payment reduction, as appropriate, for that time and effort may be negotiated, but compensation for any work to deal with the Change Request shall be contingent on prior written agreement between TELKOM and PARTNER.
36.7 PARTNER shall make such changes and implement the Change Request only upon execution by the Parties of a written document specifying the agreed changes, the scope of the changes, the adjustments to the Implementation Schedule, if any, the additional/additional costs or reduction of costs, if any, and which Party, jointly or severally, is entitled to the Intellectual Property Rights, if any.
36.8 Where immaterial changes in the overall size, scope or functionality of the Deliverables or to the Scope of Work or Technical Specifications result in an amendment of a Purchase Order and/or this Agreement, such changes will not affect the Contract Value or the Implementation Schedule. The cost of any minor amendments or variations or amendments required by reason of any defect or deficiency in any design or Documentation or any equipment, component or software Deliverables made or provided by PARTNER shall be borne solely by PARTNER.
36.9 In the event TELKOM and PARTNER cannot reach agreement on the scope and impact of a Change Request, the matter shall first be referred to the respective managements of both TELKOM and PARTNER, and failing agreement, the provisions of Article 16 shall apply.
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