Common use of Change Requests Clause in Contracts

Change Requests. 18.1. Either Party may request changes to any Services (in each case, a “Change Request”). Any Change Request shall be made in writing and sent to the Client Representatives or Supplier Representative (as appropriate) and shall set out the change in sufficient detail so as to enable the other Party to make a proper assessment of such change. 18.2. Where the Parties propose a Change Request the Supplier shall provide a written estimate of the likely time required to implement the change, any necessary variations to the Fees as a result of the change, the likely effect of the change on the Services; and any other impact of the change on the terms of this Agreement. The Client shall notify the Supplier whether it accepts or reasonably rejects the Change Request within five (5) Business Days of its receipt of the written estimate. 18.3. Until such time as a Change Request has been agreed to by the Parties, the Parties shall continue to perform their respective obligations under the Order Pack without taking into account the Change Request. Once duly agreed by both Parties, the Change Request shall be deemed incorporated into Agreement and Order Pack and the Supplier shall commence performance of the Change Request accordingly. 18.4. Neither Party shall be required to accept any Change Request made by the other Party and shall not be bound by the Change Request unless it has been agreed in writing as set out above. 18.5. Unless otherwise agreed in writing, Supplier shall be entitled to charge the Client at Supplier's then current Rates for investigating, reporting on and, if appropriate, implementing any Change Request requested by the Client.

Appears in 3 contracts

Sources: Master Services Agreement, Master Services Agreement, Master Services Agreement

Change Requests. 18.1. 14.1 Either Party may request changes to any Services Statement of Work (in each case, a “Change Request”). Any Change Request shall be made in writing in a Change Request Form and sent to the Client Representatives Customer representative or Supplier Representative representative (as appropriate) and shall set out the change in sufficient detail so as to enable the other Party to make a proper assessment of such change. 18.2. 14.2 Where the Parties propose a Change Request the Supplier shall provide in the Change Request Form a written estimate of the likely time fee required to implement the change, any necessary variations to the Fees Charges as a result of the change, the likely effect of the change on the Services; and any other impact of the change on the terms of this Agreement. The Client Customer shall notify the Supplier whether it accepts or reasonably rejects the Change Request within five (5) Business Days working days of its receipt of receipt of the written estimateChange Request Form. 18.314.3 A Change Request shall become a “Change Order” when the requirements of the ‘Change Control Procedure’ as set out in this Clause 14 have been satisfied and the Change Request Form is signed by a duly authorised representative of both Parties to signify their approval to the change. Until such time as a Change Request has been agreed to by the Parties, the Parties shall continue to perform their respective obligations under the Order Pack Statement of Work without taking into account the Change Request. Once duly agreed by both Partiessigned, the Change Request Form shall be deemed incorporated into Agreement and Order Pack Statement of Work and the Supplier shall commence performance of the Change Request Order accordingly. 18.4. 14.4 Neither Party shall be required to accept any Change Request made by the other Party and shall not be bound by the Change Request unless it has been agreed in writing as set out above. 18.5. 14.5 Unless otherwise agreed in writing, Supplier shall be entitled to charge the Client Customer at Supplier's then current Rates Fees for investigating, reporting on and, if appropriate, implementing any Change Request requested by the ClientCustomer.

Appears in 2 contracts

Sources: Service Agreement, Acceptable Use Policy

Change Requests. 18.1. 14.1 Either Party may request changes to any Services (in each case, a “Change Request”). Any Unless otherwise agreed between the Parties in writing, any Change Request shall be made in writing and sent to the Client Representatives or Supplier Representative (as appropriate) and shall set out the change in sufficient detail so as to enable the other Party to make a proper assessment of such change. 18.2. 14.2 Where the Parties propose a Change Request the Supplier shall provide a written estimate of the likely time required to implement the change, any necessary variations to the Fees as a result of the change, the likely effect of the change on the Services; and any other impact of the change on the terms of this AgreementAgreement or the applicable Order Form. The Client shall notify the Supplier whether it accepts or reasonably rejects the Change Request within five (5) Business Days of its receipt of the written estimate. 18.3. 14.3 Until such time as a Change Request has been agreed to by the Parties, the Parties shall continue to perform their respective obligations under the Order Pack Form without taking into account the Change Request. Once duly agreed by both Parties, the Change Request shall be deemed incorporated into Agreement and Order Pack Form and the Supplier shall commence performance of the Change Request accordingly. 18.4. Neither 14.4 Save where such change is as a consequence of any legal or regulatory obligation, neither Party shall be required to accept any Change Request made by the other Party and shall not be bound by the Change Request unless it has been agreed in writing as set out above. 18.5. 14.5 Unless otherwise agreed in writing, the Supplier shall be entitled to charge the Client at Supplier's ’s then current Rates for investigating, reporting on and, if appropriate, implementing any Change Request requested by the Client.

Appears in 2 contracts

Sources: Master Services Agreement, Master Services Agreement

Change Requests. 18.1. 14.1 Either Party may request changes to any Services Service Specification (in each case, a “Change Request”). Any Change Request shall be made in writing and sent to the Client Representatives representative or Supplier Representative representative (as appropriate) and shall set out the change in sufficient detail so as to enable the other Party to make a proper assessment of such change. 18.2. 14.2 Where the Parties propose a Change Request the Supplier shall provide a written estimate of the likely time required to implement the change, any necessary variations to the Fees Charges as a result of the change, the likely effect of the change on the Services; and any other impact of the change on the terms of this Agreement. The Client shall notify the Supplier whether it accepts or reasonably rejects the Change Request within five (5) Business Days working days of its receipt of the written estimate. 18.314.3 A Change Request shall become a “Change Order” when the requirements of the ‘Change Control Procedure’ as set out in this Clause 14 have been satisfied and the Change Request is signed by a duly authorised representative of both Parties to signify their approval to the change. Until such time as a Change Request has been agreed to by the Parties, the Parties shall continue to perform their respective obligations under the Order Pack Service Specification without taking into account the Change Request. Once duly agreed by both Partiessigned, the Change Request Orders shall be deemed incorporated into Agreement and Order Pack Service Specification and the Supplier shall commence performance of the Change Request Order accordingly. 18.4. 14.4 Neither Party shall be required to accept any Change Request made by the other Party and shall not be bound by the Change Request unless it has been agreed in writing as set out above. 18.5. 14.5 Unless otherwise agreed in writing, Supplier shall be entitled to charge the Client at Supplier's then current Rates rates for investigating, reporting on and, if appropriate, implementing any Change Request requested by the Client.

Appears in 2 contracts

Sources: Master Services Agreement, Master Services Agreement

Change Requests. 18.1. 15.1 Either Party may request changes to any Services Work Order (in each case, a “Change Request”). Any Change Request shall be made in writing in a Change Request Form and sent to the Client Representatives Customer Representative or Supplier Valto Representative (as appropriate) and shall set out the change in sufficient detail so as to enable the other Party to make a proper assessment of such change. 18.2. 15.2 Where the Parties propose a Change Request the Supplier Valto shall provide in the Change Request Form a written estimate of the likely time required to implement the change, any necessary variations to the Fees (in accordance with the latest rates of Valto) as a result of the change, the likely effect of the change on the Services; and any other impact of the change on the terms of this the Agreement. The Client Customer shall notify the Supplier Valto whether it accepts or reasonably rejects the Change Request within five (5) Business Days of its receipt of the written estimateChange Request Form. 18.315.3 A Change Request shall become a “Change Order” when the requirements of the ‘Change Request Procedure’ as set out in this Clause 15 have been satisfied and the Change Request Form is signed by a Representative of both Parties to signify their approval to the change. Until such time as a Change Request has been agreed to by the Parties, the Parties shall continue to perform their respective obligations under the Work Order Pack without taking into account the Change RequestRequest Form. Once duly agreed by both Partiessigned, the Change Request Form shall be deemed incorporated into Agreement and Work Order Pack and the Supplier Valto shall commence performance of the Change Request Order accordingly. 18.4. 15.4 Neither Party shall be required to accept any Change Request made by the other Party and shall not be bound by the Change Request unless it has been agreed in writing as set out above. 18.5. 15.5 Unless otherwise agreed in writing, Supplier Valto shall be entitled to charge the Client Customer at SupplierValto's then current Rates rates for investigating, reporting on and, if appropriate, implementing any Change Request requested by the ClientCustomer.

Appears in 2 contracts

Sources: Master Services Agreement, Master Services Agreement

Change Requests. 18.1. 14.1 Either Party may request changes to any Services (in each case, a “Change Request”). Any Change Request shall be made in writing and sent to the Client Representatives or Supplier Representative (as appropriate) and shall set out the change in sufficient detail so as to enable the other Party to make a proper assessment of such change. 18.2. 14.2 Where the Parties propose a Change Request the Supplier shall provide a written estimate of the likely time required to implement the change, any necessary variations to the Fees charges as a result of the change, the likely effect of the change on the Services; and any other impact of the change on the terms of this Agreement. The Client shall notify the Supplier whether it accepts or reasonably rejects the Change Request within five (5) Business Days of its receipt of the written estimate. 18.3. 14.3 Until such time as a Change Request has been agreed to by the Parties, the Parties shall continue to perform their respective obligations under the Order Pack Statement of Work without taking into account the Change Request. Once duly agreed by both Parties, the Change Request shall be deemed incorporated into Agreement and Order Pack Statement of Work and the Supplier shall commence performance of the Change Request accordingly. 18.4. 14.4 Neither Party shall be required to accept any Change Request made by the other Party and shall not be bound by the Change Request unless it has been agreed in writing as set out above. 18.5. 14.5 Unless otherwise agreed in writing, Supplier shall be entitled to charge the Client at Supplier's then current Rates for investigating, reporting on and, if appropriate, implementing any Change Request requested by the Client.

Appears in 1 contract

Sources: Master Services Agreement

Change Requests. 18.1. 14.1 Either Party may request changes to any Services (in each case, a “Change Request”). Any Unless otherwise set out in the Statement of Work, any Change Request shall be made in writing and sent to the Client Representatives or Supplier Representative (as appropriate) and shall set out the change in sufficient detail so as to enable the other Party to make a proper assessment of such change, in line with this clause 14. 18.2. 14.2 Where the Parties propose a Change Request the Supplier shall provide a written estimate of the likely time required to implement the change, any necessary variations to the Fees charges as a result of the change, the likely effect of the change on the Services; Services and any other impact of the change on the terms of this Agreement. The Client shall notify the Supplier whether it accepts or reasonably rejects the Change Request within five (5) Business Days of its receipt of the written estimate. 18.3. 14.3 Until such time as a Change Request has been agreed to by the Parties, the Parties shall continue to perform their respective obligations under the Order Pack Statement of Work without taking into account the Change Request. Once duly agreed by both Parties, the Change Request shall be deemed incorporated into Agreement and Order Pack Statement of Work and the Supplier shall commence performance of the Change Request accordingly. 18.4. 14.4 Neither Party shall be required to accept any Change Request made by the other Party and shall not be bound by the Change Request unless it has been agreed in writing as set out above. 18.5. 14.5 Unless otherwise agreed in writing, Supplier shall be entitled to charge the Client at Supplier's then current Rates for investigating, reporting on and, if appropriate, implementing any Change Request requested by the Client.

Appears in 1 contract

Sources: Master Services Agreement

Change Requests. 18.1. 14.1 Either Party may request changes to any Services Scope of Works (in each case, a “Change Request”). Any Change Request shall be made in writing through the PVF and sent to the Client Representatives Customer representative or Supplier Representative Core representative (as appropriate) and shall set out the change in sufficient detail so as to enable the other Party to make a proper assessment of such change. 18.2. Where the Parties propose a Change Request the Supplier 14.2 Core shall provide a written estimate of the likely time required to implement the change, any necessary variations to the Fees as a result of the change, the likely effect of the change on the Services; and any other impact of the change on the terms of this Agreement. The Client Customer shall notify the Supplier Core whether it accepts or reasonably rejects the Change Request within five (5) Business Days working days of its receipt of the written estimate. 18.314.3 A PVF must be signed by a duly authorised representative of both Parties to signify their approval to the change. Until such time as a Change Request has been agreed to by the Parties, the Parties shall continue to perform their respective obligations under the Order Pack Scope of Works without taking into account the Change Request. Once duly agreed by both Partiessigned, the Change Request PVFs shall be deemed incorporated into Agreement and Order Pack Scope of Works and the Supplier Core shall commence performance of the Change Request accordingly. 18.4. 14.4 Neither Party shall be required to accept any Change Request made by the other Party and shall not be bound by the Change Request unless it has been agreed in writing as set out above. 18.5. 14.5 Unless otherwise agreed in writing, Supplier Core shall be entitled to charge the Client Customer at SupplierCore's then current Rates rates for investigating, reporting on and, if appropriate, implementing any Change Request requested by the ClientCustomer.

Appears in 1 contract

Sources: Master Services Agreement

Change Requests. 18.1. 12.1 Either Party may request changes to any Services Statement of Work (in each case, a “Change Request”). ) Any Change Request shall be made in writing and sent to the Client Representatives Customer Representative or Supplier Representative (as appropriate) and shall set out the change in sufficient detail so as to enable the other Party to make a proper assessment of such change. 18.2. Where the Parties propose a 12.2 A Change Request shall become a “Change Order” when the Supplier shall provide a written estimate requirements of the likely time required to implement the change, any necessary variations to the Fees ‘Change Control Procedure’ as a result of the change, the likely effect of the change on the Services; set out in this Clause 12 have been satisfied and any other impact of the change on the terms of this Agreement. The Client shall notify the Supplier whether it accepts or reasonably rejects the Change Request within five (5) Business Days is signed by a duly authorised representative of its receipt of both Parties to signify their approval to the written estimate. 18.3change. Until such time as a Change Request has been agreed to by the Parties, the Parties shall continue to perform their respective obligations under the Order Pack Statement of Work without taking into account the Change Request. Once duly agreed by both Partiessigned, the Change Request Orders shall be deemed incorporated into Agreement and Order Pack Statement of Work and the Supplier shall commence performance of the Change Request Order accordingly. 18.4. 12.3 Neither Party shall be required to accept any Change Request made by the other Party and shall not be bound by the Change Request unless it has been agreed in writing as set out above. 18.5. 12.4 Unless otherwise agreed in writing, Supplier shall be entitled to charge the Client Customer at Supplier's then current Rates rates for investigating, reporting on and, if appropriate, implementing any Change Request requested by the ClientCustomer.

Appears in 1 contract

Sources: Master Framework Agreement

Change Requests. 18.114.1. Either Party may request changes to any Services Scope of Works (in each case, a “Change Request”). Any Change Request shall be made in writing through the PVF and sent to the Client Representatives Customer representative or Supplier Representative Core representative (as appropriate) and shall set out the change in sufficient detail so as to enable the other Party to make a proper assessment of such change. 18.214.2. Where the Parties propose a Change Request the Supplier Core shall provide a written estimate of the likely time required to implement the change, any necessary variations to the Fees as a result of the change, the likely effect of the change on the Services; and any other impact of the change on the terms of this Agreement. The Client Customer shall notify the Supplier Core whether it accepts or reasonably rejects the Change Request within five (5) Business Days working days of its receipt of the written estimate. 18.314.3. A PVF must be signed by a duly authorised representative of both Parties to signify their approval to the change. Until such time as a Change Request has been agreed to by the Parties, the Parties shall continue to perform their respective obligations under the Order Pack Scope of Works without taking into account the Change Request. Once duly agreed by both Partiessigned, the Change Request PVFs shall be deemed incorporated into Agreement and Order Pack Scope of Works and the Supplier Core shall commence performance of the Change Request accordingly. 18.414.4. Neither Party shall be required to accept any Change Request made by the other Party and shall not be bound by the Change Request unless it has been agreed in writing as set out above. 18.514.5. Unless otherwise agreed in writing, Supplier Core shall be entitled to charge the Client Customer at SupplierCore's then current Rates rates for investigating, reporting on and, if appropriate, implementing any Change Request requested by the ClientCustomer.

Appears in 1 contract

Sources: Master Services Agreement

Change Requests. 18.1. 16.1 Either Party may request changes to any Services (in each case, a “Change Request”). Any Change Request shall be made in writing and sent to the Client Customer Representatives or Supplier Representative (as appropriate) and shall set out the change in sufficient detail so as to enable the other Party to make a proper assessment of such change. 18.2. 16.2 Where the Parties propose a Change Request the Supplier shall provide a written estimate of the likely time required to implement the change, any necessary variations to the Fees Charges as a result of the change, the likely effect of the change on the Services; and any other impact of the change on the terms of this Agreement. The Client Customer shall notify the Supplier whether it accepts or reasonably rejects the Change Request within five (5) Business Days of its receipt of the written estimate. 18.3. 16.3 Until such time as a Change Request has been agreed to by the Parties, the Parties shall continue to perform their respective obligations under the Order Pack relevant Quote without taking into account the Change Request. Once duly agreed by both Parties, the Change Request shall be deemed incorporated into Agreement and Order Pack relevant Quote and the Supplier shall commence performance of the Change Request accordingly. 18.4. 16.4 Neither Party shall be required to accept any Change Request made by the other Party and shall not be bound by the Change Request unless it has been agreed in writing as set out above. 18.5. 16.5 Unless otherwise agreed in writing, Supplier shall be entitled to charge the Client Customer at Supplier's then current Rates for investigating, reporting on and, if appropriate, implementing any Change Request requested by the ClientCustomer.

Appears in 1 contract

Sources: Master Services Agreement

Change Requests. 18.1. 14.1 Either Party may request changes to any Services (in each case, a “Change Request”). Any Change Request shall be made in writing and sent to the Client Representatives or Supplier Representative (as appropriate) and shall set out the change in sufficient detail so as to enable the other Party to make a proper assessment of such change. 18.2. 14.2 Where the Parties propose a Change Request the Supplier shall provide a written estimate of the likely time required to implement the change, any necessary variations to the Fees Charges as a result of the change, the likely effect of the change on the Services; and any other impact of the change on the terms of this Agreement. The Client shall notify the Supplier whether it accepts or reasonably rejects the Change Request within five (5) Business Days of its receipt of the written estimate. 18.3. 14.3 Until such time as a Change Request has been agreed to by the Parties, the Parties shall continue to perform their respective obligations under the Order Pack Statement of Work without taking into account the Change Request. Once duly agreed by both Parties, the Change Request shall be deemed incorporated into Agreement and Order Pack Statement of Work and the Supplier shall commence performance of the Change Request accordingly. 18.4. 14.4 Neither Party shall be required to accept any Change Request made by the other Party and shall not be bound by the Change Request unless it has been agreed in writing as set out above. 18.5. 14.5 Unless otherwise agreed in writing, the Supplier shall be entitled to charge the Client at Supplier's then current Rates for investigating, reporting on and, if appropriate, implementing any Change Request requested by the Client.

Appears in 1 contract

Sources: Master Services Agreement

Change Requests. 18.1. 14.1 Either Party may request changes to any Services Statement of Work (in each case, a “Change Request”). Any Change Request shall be made in writing in a Change Request Form and sent to the Client Representatives Representative or Supplier Representative (as appropriate) and shall set out the change in sufficient detail so as to enable the other Party to make a proper assessment of such change. 18.2. 14.2 Where the Parties propose a Change Request the Supplier shall provide in the Change Request Form a written estimate of the likely time required to implement the change, any necessary variations to the Fees (in accordance with the latest rates of the Supplier) as a result of the change, the likely effect of the change on the Services; and any other impact of the change on the terms of this Agreementthe Contract. The Client shall notify the Supplier whether it accepts or reasonably rejects the Change Request within five (5) Business Days of its receipt of the written estimateChange Request Form. 18.314.3 A Change Request shall become a “Change Order” when the requirements of the ‘Change Request Procedure’ as set out in this Clause 14 have been satisfied and the Change Request Form is signed by a duly authorised representative of both Parties to signify their approval to the change. Until such time as a Change Request has been agreed to by the Parties, the Parties shall continue to perform their respective obligations under the Order Pack Statement of Work without taking into account the Change RequestRequest Form. Once duly agreed by both Partiessigned, the Change Request Form shall be deemed incorporated into Agreement and Order Pack Statement of Work and the Supplier shall commence performance of the Change Request Order accordingly. 18.4. 14.4 Neither Party shall be required to accept any Change Request made by the other Party and shall not be bound by the Change Request unless it has been agreed in writing as set out above. 18.5. 14.5 Unless otherwise agreed in writing, the Supplier shall be entitled to charge the Client at the Supplier's then current Rates rates for investigating, reporting on and, if appropriate, implementing any Change Request requested by the Client.

Appears in 1 contract

Sources: Master Services Agreement

Change Requests. 18.1. 16.1 Either Party may request changes to any Services (in each case, a “Change Request”). Any Change Request shall be made in writing and sent to the Client Representatives or Supplier Representative (as appropriate) and shall set out the change in sufficient detail so as to enable the other Party to make a proper assessment of such change. 18.2. 16.2 Where the Parties propose a Change Request the Supplier shall provide a written estimate of the likely time required to implement the change, any necessary variations to the Fees as a result of the change, the likely effect of the change on the Services; and any other impact of the change on the terms of this Agreement. The Client shall notify the Supplier whether it accepts or reasonably rejects the Change Request within five (5) Business Days of its receipt of the written estimate. 18.3. 16.3 Until such time as a Change Request has been agreed to by the Parties, the Parties shall continue to perform their respective obligations under the Order Pack Statement of Work without taking into account the Change Request. Once duly agreed by both Parties, the Change Request shall be deemed incorporated into Agreement and Order Pack Statement of Work and the Supplier shall commence performance of the Change Request accordingly. 18.4. 16.4 Neither Party shall be required to accept any Change Request made by the other Party and shall not be bound by the Change Request unless it has been agreed in writing as set out above. 18.5. 16.5 Unless otherwise agreed in writing, Supplier shall be entitled to charge the Client at Supplier's then current Rates for investigating, reporting on and, if appropriate, implementing any Change Request requested by the Client.

Appears in 1 contract

Sources: Master Services Agreement

Change Requests. 18.1. 19.1 Either Party may request changes to any Services (in each case, a “Change Request”). Any Change Request shall be made in writing and sent to the Client Customer Representatives or Supplier Representative (as appropriate) and shall set out the change in sufficient detail so as to enable the other Party to make a proper assessment of such change. 18.2. 19.2 Where the Parties propose a Change Request the Supplier shall provide a written estimate of the likely time required to implement the change, any necessary variations to the Fees as a result of the change, the likely effect of the change on the Services; and any other impact of the change on the terms of this Agreement. The Client Customer shall notify the Supplier whether it accepts or reasonably rejects the Change Request within five (5) Business Days of its receipt of the written estimate. 18.3. 19.3 Until such time as a Change Request has been agreed to by the Parties, the Parties shall continue to perform their respective obligations under the Order Pack Statement of Work without taking into account the Change Request. Once duly agreed by both Parties, the Change Request shall be deemed incorporated into the Agreement and Order Pack Statement of Work and the Supplier shall commence performance of the Change Request accordingly. 18.4. 19.4 Neither Party shall be required to accept any Change Request made by the other Party and shall not be bound by the Change Request unless it has been agreed in writing as set out above. 18.5. 19.5 Unless otherwise agreed in writing, Supplier shall be entitled to charge the Client Customer at Supplier's then current Rates for investigating, reporting on and, if appropriate, implementing any Change Request requested by the ClientCustomer.

Appears in 1 contract

Sources: Master Services Agreement

Change Requests. 18.1. 15.1 Either Party may request changes to any Services Proposal (in each case, a “Change Request”). Any Change Request shall be made in writing and sent to the Client Representatives Representative or Supplier Representative (as appropriate) and shall set out the change in sufficient detail so as to enable the other Party to make a proper assessment of such change. 18.2. 15.2 Where the Parties propose a Change Request the Supplier shall provide a written estimate of the likely time required to implement the change, any necessary variations to the Fees (in accordance with the latest rates of the Supplier) as a result of the change, the likely effect of the change on the Services; Services and any other impact of the change on the terms of this Agreementthe Contract. The Client shall notify the Supplier whether it accepts or reasonably rejects the Change Request within five (5) Business Days of its receipt of the written estimateChange Request. 18.315.3 A Change Request shall become a “Change Order” when the requirements of the ‘Change Request Procedure’ as set out in this clause 15 have been satisfied and the Change Request is signed by a duly authorised representative of both Parties to signify their approval to the change. Until such time as a Change Request has been agreed to by the Partiestime, the Parties shall continue to perform their respective obligations under the Order Pack Proposal without taking into account the Change Request. Once duly agreed by both Partiessigned, the Change Request shall be deemed incorporated into Agreement and Order Pack Proposal and the Supplier shall commence performance of the Change Request Order accordingly. 18.4. 15.4 Neither Party shall be required to accept any Change Request made by the other Party and shall not be bound by the Change Request unless it has been agreed in writing as set out above. 18.5. 15.5 Unless otherwise agreed in writing, the Supplier shall be entitled to charge the Client at the Supplier's then current Rates rates for investigating, reporting on and, if appropriate, implementing any Change Request requested by the Client.

Appears in 1 contract

Sources: Master Services Agreement

Change Requests. 18.1. 12.1 Either Party may request changes to any Services Statement of Work (in each case, a “Change Request”). Any Change Request shall be made in writing and sent to the Client Representatives Customer Representative or Supplier Representative (as appropriate) and shall set out the change in sufficient detail so as to enable the other Party to make a proper assessment of such change. 18.2. 12.2 Where the Parties propose a Change Request Request, the Supplier shall provide a written estimate of the likely time required to implement the change, any necessary variations to the Fees Charges as a result of the change, the likely effect of the change on the Services; and any other impact of the change on the terms of this Agreement. The Client Customer shall notify the Supplier whether it accepts or reasonably rejects the Change Request within five (5) Business Days working days of its receipt of the written estimate. 18.312.3 A Change Request shall become a “Change Order” when the requirements of the ‘Change Control Procedure’ as set out in this Clause 12 have been satisfied and the Change Request is signed by a duly authorised representative of both Parties to signify their approval to the change. Until such time as a Change Request has been agreed to by the Parties, the Parties shall continue to perform their respective obligations under the Order Pack Statement of Work without taking into account the Change Request. Once duly agreed by both Partiessigned, the Change Request Orders shall be deemed incorporated into Agreement and Order Pack Statement of Work and the Supplier shall commence performance of the Change Request Order accordingly. 18.4. 12.4 Neither Party shall be required to accept any Change Request made by the other Party and shall not be bound by the Change Request unless it has been agreed in writing as set out above. 18.5. 12.5 Unless otherwise agreed in writing, Supplier shall be entitled to charge the Client Customer at Supplier's then current Rates rates for investigating, reporting on and, if appropriate, implementing any Change Request requested by the ClientCustomer.

Appears in 1 contract

Sources: Terms and Conditions

Change Requests. 18.114.1. Either Party may request changes to any Services Scope of Works (in each case, a “Change Request”). Any Change Request shall be made in writing through the PVF and sent to the Client Representatives Customer representative or Supplier Representative CompanyNet representative (as appropriate) and shall set out the change in sufficient detail so as to enable the other Party to make a proper assessment of such change. 18.214.2. Where the Parties propose a Change Request the Supplier CompanyNet shall provide a written estimate of the likely time required to implement the change, any necessary variations to the Fees as a result of the change, the likely effect of the change on the Services; and any other impact of the change on the terms of this Agreement. The Client Customer shall notify the Supplier CompanyNet whether it accepts or reasonably rejects the Change Request within five (5) Business Days working days of its receipt of the written estimate. 18.314.3. A PVF must be signed by a duly authorised representative of both Parties to signify their approval to the change. Until such time as a Change Request has been agreed to by the Parties, the Parties shall continue to perform their respective obligations under the Order Pack Scope of Works without taking into account the Change Request. Once duly agreed by both Partiessigned, the Change Request PVFs shall be deemed incorporated into Agreement and Order Pack Scope of Works and the Supplier CompanyNet shall commence performance of the Change Request accordingly. 18.414.4. Neither Party shall be required to accept any Change Request made by the other Party and shall not be bound by the Change Request unless it has been agreed in writing as set out above. 18.514.5. Unless otherwise agreed in writing, Supplier CompanyNet shall be entitled to charge the Client Customer at SupplierCompanyNet's then current Rates rates for investigating, reporting on and, if appropriate, implementing any Change Request requested by the ClientCustomer.

Appears in 1 contract

Sources: Master Services Agreement

Change Requests. 18.1. 13.1 Either Party may request changes to any Services (in each case, a “Change Request”). Any Unless otherwise agreed between the Parties in writing, any Change Request shall be made in writing and sent to the Client Representatives or Supplier Representative (as appropriate) and shall set out the change in sufficient detail so as to enable the other Party to make a proper assessment of such change. 18.2. 13.2 Where the Parties propose a Change Request the Supplier shall provide a written estimate of the likely time required to implement the change, any necessary variations to the Fees as a result of the change, the likely effect of the change on the Services; and any other impact of the change on the terms of this AgreementAgreement or the applicable Statement of Work. The Client shall notify the Supplier whether it accepts or reasonably rejects the Change Request within five (5) Business Days of its receipt of the written estimate. 18.3. 13.3 Until such time as a Change Request has been agreed to by the Parties, the Parties shall continue to perform their respective obligations under the Order Pack Statement of Work without taking into account the Change Request. Once duly agreed by both Parties, the Change Request shall be deemed incorporated into Agreement and Order Pack Statement of Work and the Supplier shall commence performance of the Change Request accordingly. 18.4. Neither 13.4 Save where such change is as a consequence of any legal or regulatory obligation, neither Party shall be required to accept any Change Request made by the other Party and shall not be bound by the Change Request unless it has been agreed in writing as set out above. 18.5. 13.5 Unless otherwise agreed in writing, the Supplier shall be entitled to charge the Client at Supplier's ’s then current Rates for investigating, reporting on and, if appropriate, implementing any Change Request requested by the Client.

Appears in 1 contract

Sources: Master Services Agreement

Change Requests. 18.1. ‌ 14.1 Either Party may request changes to any Services (in each case, a “Change Request”). Any Change Request shall be made in writing and sent to the Client Representatives or Supplier Representative (as appropriate) and shall set out the change in sufficient detail so as to enable the other Party to make a proper assessment of such change. 18.2. 14.2 Where the Parties propose a Change Request the Supplier shall provide a written estimate of the likely time required to implement the change, any necessary variations to the Fees Charges as a result of the change, the likely effect of the change on the Services; and any other impact of the change on the terms of this Agreement. The Client shall notify the Supplier whether it accepts or reasonably rejects the Change Request within five (5) Business Days of its receipt of the written estimate. 18.3. 14.3 Until such time as a Change Request has been agreed to by the Parties, the Parties shall continue to perform their respective obligations under the Order Pack Statement of Work without taking into account the Change Request. Once duly agreed by both Parties, the Change Request shall be deemed incorporated into Agreement and Order Pack Statement of Work and the Supplier shall commence performance of the Change Request accordingly. 18.4. 14.4 Neither Party shall be required to accept any Change Request made by the other Party and shall not be bound by the Change Request unless it has been agreed in writing as set out above. 18.5. 14.5 Unless otherwise agreed in writing, Supplier shall be entitled to charge the Client at Supplier's then current Rates for investigating, reporting on and, if appropriate, implementing any Change Request requested by the Client.. Version: 2.0 Issues Date: 01/12/2022 Page 29 of 36 Classification: Public

Appears in 1 contract

Sources: Master Services Agreement

Change Requests. 18.117.1. Either Party may request changes to any Services (in each case, a “Change Request”). Any Change Request shall be made in writing and sent to the Client Representatives or Supplier Representative (as appropriate) and shall set out the change in sufficient detail so as to enable the other Party to make a proper assessment of such change. 18.217.2. Where the Parties propose a Change Request the Supplier shall provide a written estimate of the likely time required to implement the change, any necessary variations to the Fees as a result of the change, the likely effect of the change on the Services; and any other impact of the change on the terms of this Agreement. The Client shall notify the Supplier whether it accepts or reasonably rejects the Change Request within five (5) Business Days of its receipt of the written estimate. 18.317.3. Until such time as a Change Request has been agreed to by the Parties, the Parties shall continue to perform their respective obligations under the Order Pack Statement of Work without taking into account the Change Request. Once duly agreed by both Parties, the Change Request shall be deemed incorporated into Agreement and Order Pack Statement of Work and the Supplier shall commence performance of the Change Request accordingly. 18.417.4. Neither Party shall be required to accept any Change Request made by the other Party and shall not be bound by the Change Request unless it has been agreed in writing as set out above. 18.517.5. Unless otherwise agreed in writing, Supplier shall be entitled to charge the Client at Supplier's then current Rates for investigating, reporting on and, if appropriate, implementing any Change Request requested by the Client.

Appears in 1 contract

Sources: Master Services Agreement

Change Requests. 18.1. 16.1 Either Party may request changes to any Services (in each case, a “Change Request”). Any Change Request shall be made in writing and sent to the Client Customer Representatives or Supplier Representative (as appropriate) and shall set out the change in sufficient detail so as to enable the other Party to make a proper assessment of such change. 18.2. 16.2 Where the Parties propose a Change Request the Supplier shall provide a written estimate of the likely time required to implement the change, any necessary variations to the Fees Charges as a result of the change, the likely effect of the change on the Services; and any other impact of the change on the terms of this Agreement. The Client Customer shall notify the Supplier whether it accepts or reasonably rejects the Change Request within five (5) Business Days of its receipt of the written estimate. 18.3. 16.3 Until such time as a Change Request has been agreed to by the Parties, the Parties shall continue to perform their respective obligations under the Order Pack relevant Service Specification without taking into account the Change Request. Once duly agreed by both Parties, the Change Request shall be deemed incorporated into Agreement and Order Pack relevant Service Specification and the Supplier shall commence performance of the Change Request accordingly. 18.4. 16.4 Neither Party shall be required to accept any Change Request made by the other Party and shall not be bound by the Change Request unless it has been agreed in writing as set out above. 18.5. 16.5 Unless otherwise agreed in writing, Supplier shall be entitled to charge the Client Customer at Supplier's then current Rates for investigating, reporting on and, if appropriate, implementing any Change Request requested by the ClientCustomer.

Appears in 1 contract

Sources: Master Services Agreement

Change Requests. 18.1. 13.1 Either Party may request changes to any Services (in each case, a “Change Request”). Any Change Request shall be made in writing and sent to the Client Representatives or Supplier Representative (as appropriate) and shall set out the change in sufficient detail so as to enable the other Party to make a proper assessment of such change. 18.2. 13.2 Where the Parties propose a Change Request the Supplier shall provide a written estimate of the likely time required to implement the change, any necessary variations to the Fees as a result of the change, the likely effect of the change on the Services; and any other impact of the change on the terms of this Agreement. The Client shall notify the Supplier whether it accepts or reasonably rejects the Change Request within five twenty eight (528) Business Days days of its receipt of the written estimate. 18.3. 13.3 Until such time as a Change Request has been agreed to by incorporated into the PartiesAgreement and Order Form, the Parties shall continue to perform their respective obligations under the Order Pack Form without taking into account the Change Request. Once duly agreed by both Parties, the The Change Request shall be deemed incorporated into Agreement and Order Pack Form and the Supplier shall commence performance of the Change Request accordingly. 18.4. Neither Party shall be required to accept any Change Request made by , the other Party and shall not be bound by earlier of: (i) the date that the Change Request unless it is duly agreed by both Parties or (ii) if the Client has been agreed not objected in writing as to the Change Request, the end of the 28 day notice period set out in Clause 13.2 above. 18.5. 13.4 Unless otherwise agreed in writing, the Supplier shall be entitled to charge the Client at Supplier's ’s then current Rates for investigating, reporting on and, if appropriate, implementing any Change Request requested by the Client.

Appears in 1 contract

Sources: Master Services Agreement

Change Requests. 18.1. 13.1 Either Party may request changes to any Services (in each case, a “Change Request”). Any Change Request shall be made in writing and sent to the Client Representatives or Supplier Representative (as appropriate) and shall set out the change in sufficient detail so as to enable the other Party to make a proper assessment of such change. 18.2. 13.2 Where the Parties propose a Change Request the Supplier shall provide a written estimate of the likely time required to implement the change, any necessary variations to the Fees as a result of the change, the likely effect of the change on the Services; and any other impact of the change on the terms of this Agreement. The Client shall notify the Supplier whether it accepts or reasonably rejects the Change Request within five (5) Business Days of its receipt of the written estimate. 18.3. 13.3 Until such time as a Change Request has been agreed to by the Parties, the Parties shall continue to perform their respective obligations under the Order Pack Statement of Work without taking into account the Change Request. Once duly agreed by both PartiesParties , the Change Request shall be deemed incorporated into Agreement and Order Pack Statement of Work and the Supplier shall commence performance of the Change Request accordingly. 18.4. 13.4 Neither Party shall be required to accept any Change Request made by the other Party and shall not be bound by the Change Request unless it has been agreed in writing as set out above. 18.5. 13.5 Unless otherwise agreed in writing, the Supplier shall be entitled to charge the Client at Supplier's ’s then current Rates for investigating, reporting on and, if appropriate, implementing any Change Request requested by the Client.

Appears in 1 contract

Sources: Master Services Agreement