Common use of Chargeback Process Clause in Contracts

Chargeback Process. Regardless of whether You respond to a transaction documentation request, a Chargeback may be debited to Your Settlement Account for numerous reasons (see below). If the Card Issuer submits a Chargeback, We will send You a Chargeback notification, which may also include a request for transaction documentation. Due to the short time requirements imposed by MasterCard, Visa and Discover Network, it is extremely important that You respond to a Chargeback notification and transaction documentation request within the time frame set forth in the notification. Do not process a Credit transaction once a Chargeback is received; the Card Issuer will Credit the Cardholder’s account If the information You provide is both timely and, in our sole discretion, sufficient to warrant a representment of the transaction and/or reversal