Charges for the Service. For the response service you will be paying for the installation, lease of the equipment, maintenance and response service. • For the monitoring-only service you will be paying for the installation, lease of the equipment and maintenance. • You can choose to pay by direct debit, standing order, by telephone using a bank card or by obtaining a payment card through us. • We may make a charge up to the full replacement cost of the alarm and/or pendant if they are lost or damaged, (particularly if due to inappropriate use or negligence), or not returned to Stevenage Borough Council at the end of the agreement. • Service charges are weekly, reviewed annually and are subject to change. You will get at least four weeks notification of any change to your service charge.
Appears in 2 contracts
Sources: Customer Agreement, Customer Agreement