Claims Processing Time. At least ninety-eight percent (98%) of all claims received must be processed within three (3) BUSINESS DAYS of CONTRACTOR’S receipt of all necessary substantiation information. (See Section 160 Claims.) Monthly performance standard statistic, reported QUARTERLY. One thousand dollars ($1,000) for each percentage point (or fraction thereof) for which the standard is not met in each QUARTER.
Appears in 2 contracts
Sources: Program Agreement, Program Agreement