Classification of Errors. Upon identification of any Error, AOL shall notify SpeechWorks of such Error and provide SpeechWorks with a reasonable amount of information to assist SpeechWorks to locate and/or replicate the Error. [ ] the classification of such Error as either a Level 1, 2, 3 or 4 Error; provided, however, that if the Service Plan only provides for correction of Errors in the next major release of SpeechWorks Software, then no such classification shall be made.
Appears in 2 contracts
Sources: Software License and Professional Services Agreement (Speechworks International Inc), Software License and Professional Services Agreement (Speechworks International Inc)