Common use of Client Satisfaction Clause in Contracts

Client Satisfaction. The percent of problem gambling affected individuals receiving A&D 82 Services who complete a problem gambling client satisfaction survey and would positively recommend the Provider to others must not be less than 85%. Client satisfaction surveys must be collected from not less than 50% of total enrollments. Long-term Outcome: At the six month follow up for individuals completing treatment, a minimum of 50% must report abstinence or reduced gambling.

Client Satisfaction. The percent of problem gambling affected individuals receiving A&D 82 81 Services funded through this Agreement who complete a problem gambling client satisfaction survey and would positively recommend the Provider to others must not be less than 85%. Client satisfaction surveys must be collected from by not less than 50% of total enrollments. Long-term Outcome: At the six month follow up for individuals completing treatment, a minimum of 50% must report abstinence or reduced gambling.