Common use of Client Support Clause in Contracts

Client Support. Phone support is available to those customers that have purchased this service from Monday to Friday 9am to 5pm EST (Eastern Standard Time) to report any emergency outages, with reduced hours during holidays in Canada and the US. Email inquiries can be sent to ▇▇▇▇▇▇▇@▇▇▇▇▇▇▇▇▇▇.▇▇▇ and phone inquiries can be made to ▇-▇▇▇-▇▇▇-▇▇▇▇. Email responses are provided during phone support hours only. We attempt to respond to email support questions within one business day; in practice, our responses are generally even faster. We do not promise or guarantee any specific response time to those using our Free products. We may limit or deny your access to support if we determine, in our reasonable discretion, that you are acting, or have acted, in a way that results or has resulted in the intentional misuse of support. Issues resulting from your use of API's or your modifications to code in the Subscription Service may be outside the scope of support. We will only provide support for integrations which are listed in-app as being supported by InspireHUB. InspireHUB aims to provide a safe and healthy workplace for all its employees and will not tolerate any abuse of InspireHUB representatives.

Client Support. Phone support is available to those customers that have purchased this service from Monday to Friday 9am to 5pm EST (Eastern Standard Time) to report any emergency outages, with reduced hours during holidays in Canada and the US. Email inquiries can be sent to ▇▇▇▇▇▇▇@▇▇▇▇▇▇▇▇▇▇.▇▇▇ and phone inquiries can be made to ▇1-▇▇▇855-▇▇▇355-▇▇▇▇4482. Email responses are provided during phone support hours only. We attempt to respond to email support questions within one business day; in practice, our responses are generally even faster. We do not promise or guarantee any specific response time to those using our Free products. We may limit or deny your access to support if we determine, in our reasonable discretion, that you are acting, or have acted, in a way that results or has resulted in the intentional misuse of support. Issues resulting from your use of API's or your modifications to code in the Subscription Service may be outside the scope of support. We will only provide support for integrations which are listed in-app as being supported by InspireHUB. InspireHUB aims to provide a safe and healthy workplace for all its employees and will not tolerate any abuse of InspireHUB representatives.