Collect Data. For new customers, CUSTOMER to provide database/data/reports (Database Backups from prior system if SQL. Otherwise, if old system can dump data out into Excel files or CSV files for analysis and import. Gather Reports, information on hardware, etc.). • For upgrade customers, CUSTOMER to provide current CW5 database and INI files from Office and all remote sites. o OF2 files will help determine office settings. o WS2 files will help determine scale settings. o Dev files will help determine existing hardware in use.
Appears in 2 contracts
Sources: Standard Support Services and Licensing Agreement, Contract for Services