Communicating with You. 7.1. We may communicate with you by telephone, email, post or in person. 7.2. Communications between us will be in English. 7.3. Unless agreed otherwise, our primary method of providing documentation to you will be via email using the details you provide to us 7.4. You agree that we may record all telephone calls without your specific consent. The recordings shall remain our sole property and you agree that they will be conclusive in the case of any dispute that you may have with us. 7.5. You agree that we may communicate with you via email or telephone to discuss your pension transfer or investments 7.6. Subject to your consent, we may discuss and offer other investment services with you which we think may be suitable for you. 7.7. We will send any notices that we are required to send to you to the email or correspondence address that we hold for you. This is also the address to which any reporting and valuations will be sent. You agree to notify us of any change of address immediately. 7.8. You should send any notices for us to our address as shown in paragraph 43.2. 7.9. You acknowledge that there are particular risks involved in email correspondence. It is not possible to ensure that email communications will remain fully confidential, whether encrypted or not. We will take reasonable steps to maintain the security and integrity of any email correspondence we send to you. 7.10. You agree that we are not liable for any damage which you may suffer as a result of our use of email, unless the damage is a result of our negligence, wilful default or fraud. 7.11. You agree to compensate us for any losses we suffer as a result of email correspondence we send to you, at your request, relating to this Agreement, where the damage is the result of your negligence, wilful default or fraud.
Appears in 3 contracts
Sources: Client Agreement, Client Agreement, Client Agreement